From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions."
You might also be able to browse and download programs from the address bar
of Windows Explorer.
Download and run Run CWShredder from
http://www.spywareinfo.com/~merijn/downloads.html
CWShredder is only about 125 KB so it could be downloaded from another
machine onto a floppy disk if necessary.
Then download, install, *update* and run both of these programs:
Ad-aware from
http://www.lavasoft.de/software/adaware/
Spybot from
http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.
Search for and remove other malware and note the security tips at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
More useful information at:
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.htm
You should re-enable browser extensions after the cleanup.
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.
"Belinda" wrote in message
I am having the same problem when I try to start IE, I get this message:
Microsoft Internet Explorer has encountered a problem and needs to close.
HELPPPP any suggestions will be appreciated.