IE won't display basic authentication box

[Guest]

Most of my users browse to our site, and the index page is blank, and IE just pops up a basic authentication box, and if they type in their username and password correctly, they get redirected further into the site. One user gets there and just sees the blank page, and no basic authentication box pops up. Do you have any idea what could be turned off in IE so that this would happen? It doesn't sound like it's really related to their cookies.

 

[Guest]

My user figured out a solution. When in doubt with a Microsoft product, reboot.

 

[Don Varnau]

Hi,
Internet Options> Security> Internet> Custom Level> User Authentication>
Prompt for user name and password.

That's kind of a guess. If a better suggestion comes along, try it. ;-)

Have they tried deleting any cookies related to the site?

Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

Most of my users browse to our site, and the index page is blank, and IE

just pops up a basic authentication box, and if they type in their username
and password correctly, they get redirected further into the site. One user
gets there and just sees the blank page, and no basic authentication box
pops up. Do you have any idea what could be turned off in IE so that this
would happen? It doesn't sound like it's really related to their cookies.