IE won't connect

G

Guest

I have a wirless network that seems to be working. I have it in Network
Conncetions, and it shows up as connected. But, when I try to launch IE6, I
can't connect to the internet. If I type anything in the address bar, I get'
Windows can't open the search page.' If I go to Network Connection and try
to repair the connection, I get an error because windows cannot" Clear the
ARP cache". When I go to cmd to jcheck the ARP, using arp -a, it has no
entries. Oh yea, the wirless network is used by other PCs in the house, so
there is some wort of probelm between IE and the connection.
 
J

Jon Kennedy

See this article for possible help:

"The Page Cannot Be Displayed" Error Message When You Try to Start Internet
Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;326155

If no joy could also try running one of these Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More troubleshooting here - assuming you are using XP, you didn't mention
what OS you are using...

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314067

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, MSAS and/or Spybot Search & Destroy to remove
it.

Microsoft Anti-Spyware (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.html
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm


Since you are wireless, you may want to post this issue to one of these
newsgroups:

Newsreader:
news://msnews.microsoft.com/microsoft.public.windows.networking.wireless
news://msnews.microsoft.com/microsoft.public.windowsxp.network_web
Web:
http://support.microsoft.com/newsgr...public.windows.networking.wireless&sloc=en-us

http://support.microsoft.com/newsgr...osoft.public.windowsxp.network_web&sloc=en-us
 
G

Guest

Thanks for the info. Winsock Repair did not help, but I found a problem in
TCP/IP. Thanks for the links and the help. Now I am online again.
 

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