IE won't connect even though OUTLOOK works fine

[DFIGTREE]

Even though my router looks fine and outlook is sending and receiving
SOMETIMES NOT ALWAYS my IE will provide a message indicating that it cannot
connect to the internet, as if the router were down. Any and all help will
be greatly appreciated. Verizon Techs can not figure it out.

 

[PA Bear [MS MVP]]

IE version?
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

[pcbutts1]

Try my Winsock Repair tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm


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[Shenan Stanley]

Even though my router looks fine and outlook is sending and
receiving SOMETIMES NOT ALWAYS my IE will provide a message
indicating that it cannot connect to the internet, as if the router
were down. Any and all help will be greatly appreciated. Verizon
Techs can not figure it out.

Start button --> RUN --> type in:

cmd /k netsh winsock reset

--> OK

Reboot the computer.

Come back and let us know if that worked.

You could also try (given if the above fails)...

How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357/

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/kb/314067/

How to determine and recover from Winsock2 corruption
http://support.microsoft.com/kb/811259/

 

[Leythos]

Try my Winsock Repair tool. Download it here

Never download from a site where the author posts links to filthy
pornographic materials that they are proud they created to attack
others.

Winsock repair tool can be downloaded from a quality, reputable, good
site here:

http://windowsxp.mvps.org/winsock.htm

--

Leythos
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drug dealer an "unlicensed pharmacist"
(e-mail address removed) (remove 999 for proper email address)

 

[DFIGTREE]

Thanks for all the responses and help.

With the help of my ISP we were able to find the problem after numerous
phone calls and a gazillion hours on the phone. After trying to ping YAHOO ,
I received error 65. This was a long way from IE not working and OUTLOOK
working but when we pinged, neither IE nor OUTLOOK was working. The intermet
connection to the router was fine. Doing a search engine search with a
search key of "Microsoft error 65" yielded the following: "When you try to
check another network connection you receive the "Ping: transmit failed,
error code 65" error message" Which offered up several possible causes one
of which was ZONEALARM. I am using ONE CARE and stopped using ZONEALARM a
while ago BUT I had not deinstalled it in case I did not like ONE CARE. Once
I deinstalled ZONEALARM, everything returned to normal. Thenks again for all
your help.q

 

[PA Bear [MS MVP]]

<doh>