ie will not start......

[Guest]

IE will not start when i click on the icon or when i open anything that needs
IE to send or register online. can someone help me?

 

[Michael T]

(1) It would be helpful to know which operating system you are running.
(2) You Windows Search feature to check your Program Files folder for
IEXPLORE.EXE. If found, give us the precise sequence of messages, dialogs,
etc. when you double-click this EXE file.
(3) If you are *not* running Windows ME, then insert your installation
CD-ROM and try System File Checker. Go to Start > Run, then type
sfc /scannow
Click OK

If still no joy, try booting in Safe Mode (pressing F8 while booting), then
boot in Normal Mode.

 

[Guest]

IE will not start when i click on the icon or when i open anything that needs
IE to send or register online. can someone help me?

http://windowsxp.mvps.org/IEFIX.htm

 

[Guest]

OK I am running XP Pro SP1. All it does is sits as a process. no windows
popup .nothing happens. I can't even use windows explore to get to the
internt. all i get when i do that is 100% processes being used and then i
have to kill explore.exe. Is that enough info. if you need more email me at
(e-mail address removed).

 

[Michael T]

And what happens when you boot in Safe Mode (holding down the F8 key while
your computer boots)?

 

[Guest]

it does the same. all the files are there that i need. I also went back as
far as i could with system restore. And the same thing has happens.

 

[Michael T]

IE will still not start in Safe Mode.
All the files are there that I need.
I also went back as far as i could with system restore.
And the same thing has happens.

Perhaps a Windows Repair Install is your best option.

http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[Guest]

that was the frist thing i did. I found out was wrong with it. Now all I have
to do is find out which third party plug-in is the problem. I know it is not
my anti-virus. Thanks for all the help though.
curtis

 

[Jon Kennedy]

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware and/or Spybot Search & Destroy to remove it.

Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.htm
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm