Hi Darla
I have I believe IE 6. My problem is that I brought up a
tool bar and it has taken on the name of another tool bar
and will not go away.
The two tool bars are: Pop-up-cop & the Search Tool bar.
It is possible you have a hijacker, malware, spyware or parasites on your
system that can cause this problem. In addition to running your updated
anti-virus program, you should do the following to be sure none of these
are present on your system. Follow all instructions carefully:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
AdAware SE
http://www.lavasoftusa.com/support/download/
Update immediately after installing before using
*******************************************
Rogue or suspicious programs
http://www.spywarewarrior.com/family_resemblances.htm#10
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
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