IE stops communicating with the Internet

[Laser]

We are small company with 3 (XP-Pro Sp2) computers connected by a simple
network. We are using NetGear FWG114P router and we're connected to the
Internet with a DSL Modem.



Recently, I've noticed that one of the computers is having a problem, while
loading a web page, the computers stops communicating with the Internet, the
download freezes and the computer can no longer access any internet sites
but it can still access the other network computers.



It appears that certain web sites can cause this failure consistently while
others will load just fine but the weird thing is, all the other computers
on the network can access these web sites with no problems.



The only fix that I have found is resetting the router by turning it off and
then on again. Then all starts working again until one of the troublesome
web sites is accessed again..



I have run SpyBot and Ad-Aware and have scanned the suspect system for
viruses, deleted the TIF and History and installed a new NIC. When I
connect my laptop up to the same cable, I do not see the problem on my
laptop and I can load any web page with no problems so I'm sure the cabling
and the rest of the network is OK.



Any suggestions would be most helpful



Mike

 

[Jan Il]

Hi Laser

You may have a hijacker, malware, spyware or parasites on your system
causing this problem. Thus, in addition to running your updated anti-virus
program, you should do the following to be sure none of these are present on
your system. Although you may have already run one or more of the programs,
please do so again according to the instructions below. Some variants of
malware can replicate themselves over and over if not removed properly.
Please follow all instructions carefully to be sure your system is
thoroughly cleaned:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
(or Spybot - Search and Destroy DSO Exploit Fix 1.3.1 TX)
http://www.majorgeeks.com/download4392.html
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

or ........

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Also.........

Courtesy of Jim Byrd -

Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these: http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough

and......

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.

also...........

Additional information on how to protect your PC:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

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[Laser]

Hi Jan,

Thanks for the tips,

I have tried all the suggestions listed and my computer is running much
(faster) better. However the original problem remains.

When I try to load certain web pages, the page will stop loading midway
through and the system will stop communicating with the Internet. The only
way to regain the connection is to either reboot the computer or the router.

Most pages load with no problem while others like www.newegg.com always
cause the problem.

Any additional suggestions?

Thanks

 

[Jan Il]

Hi Laser

Try the following and see if it helps:

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

also..........

You might want to update your script engine:

Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sun also offers an automatic download and install of the 1.4 Java plug-in
here:
http://java.sun.com/getjava/download.html

If you want the latest and greatest, you can link to a download for the J2SE
5.0 JRE here:
http://java.sun.com/j2se/1.5.0/download.jsp

also.....

Courtesy of Ramesh -

Click Start, Run and type this command
REGSVR32 JSCRIPT

and.......

Start> Run> Paste this
regsvr32 Shdocvw.dll

and then do the same with each one of the following..

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
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"> Hi Jan,