IE Slow - Repost........

M

Mike Goodson

Hope someone can help...........

I have a Dell GX280 running XP and SP2 on IE 6.0.2900.2180 and it loads all
web pages really slowly; you can see the progress indicator roll down
slowly. This has only started happening in the last week or so with no real
explanation as to why. I have loaded Firefox and that loads up really well
but some pages we use have to be navigated to via IE - our Intranet and
Peoplesoft HR; general network performance on the PC is good.

I have run virus and spyware scans - they have all come up clean. I also
tried BHO Demon but that only reported two BHO's, one for Google Toolbar and
the other for Adobe Acrobat - disabling these makes no difference.

Changed Network Cable (just in case) - no difference.

Fine tuned DNS resolution and tried an MTU tune via links at XPTuneUp - no
difference.

All security settings are set to default, I also tried disabling Play Video,
Show Pictures etc - no difference.

Re-installed IE6 - no difference.

Tried a Winsock Repair Tool - no difference.

No other PC's in this department currently have the problem but one did
about two months ago - after spending over a week trying to troubleshoot I
had to re-image it. As this is the second instance of this problem
(different users and PC's) I really need to find a better resolution that
just rebuilding!!

Many thanks for your help - but please don't cut and past Spyware links!!

Mike
 
D

Don Varnau

Hi,
Try deleting the Temporary Internet Files folder. It may be corrupted or may
have an unnecessarily large index.dat file. Login as administrator or
another user with admin privileges to delete the TIF folder from Windows
explorer. I would set the size of the new TIF folder to 50-60 MB.

Don
[MS MVP- IE/OE]
 
M

Mike Goodson

Don,

Something I had not tried but still no joy. Logged user off and logged on as
Administrator to delete folder - logged user back on and problem with IE
still there. Problem is not "user" related either as regardless of which
account is used to log onto PC the slow IE issue still remains!!

Regards
Mike

Don Varnau said:
Hi,
Try deleting the Temporary Internet Files folder. It may be corrupted or
may
have an unnecessarily large index.dat file. Login as administrator or
another user with admin privileges to delete the TIF folder from Windows
explorer. I would set the size of the new TIF folder to 50-60 MB.

Don
[MS MVP- IE/OE]

Mike Goodson said:
Hope someone can help...........

I have a Dell GX280 running XP and SP2 on IE 6.0.2900.2180 and it loads all
web pages really slowly; you can see the progress indicator roll down
slowly. This has only started happening in the last week or so with no real
explanation as to why. I have loaded Firefox and that loads up really
well
but some pages we use have to be navigated to via IE - our Intranet and
Peoplesoft HR; general network performance on the PC is good.

I have run virus and spyware scans - they have all come up clean. I also
tried BHO Demon but that only reported two BHO's, one for Google Toolbar and
the other for Adobe Acrobat - disabling these makes no difference.

Changed Network Cable (just in case) - no difference.

Fine tuned DNS resolution and tried an MTU tune via links at XPTuneUp -
no
difference.

All security settings are set to default, I also tried disabling Play Video,
Show Pictures etc - no difference.

Re-installed IE6 - no difference.

Tried a Winsock Repair Tool - no difference.

No other PC's in this department currently have the problem but one did
about two months ago - after spending over a week trying to troubleshoot
I
had to re-image it. As this is the second instance of this problem
(different users and PC's) I really need to find a better resolution that
just rebuilding!!

Many thanks for your help - but please don't cut and past Spyware links!!

Mike
 
D

Don Varnau

Hi,
This still sounds like a spyware/parasite/malware problem. Some of the
current malware programs hide/disguise themselves really well.

Have you run CWShredder, Ad-aware, Spybot and Windows AntiSpyware (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

You might post a HijackThis log for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps (even if you've already run those programs) and post a HijackThis log
to the forum at
http://forum.aumha.org/viewforum.php?f=30

Hope this helps,
Don
[MS MVP- IE/OE]

Mike Goodson said:
Don,

Something I had not tried but still no joy. Logged user off and logged on as
Administrator to delete folder - logged user back on and problem with IE
still there. Problem is not "user" related either as regardless of which
account is used to log onto PC the slow IE issue still remains!!

Regards
Mike
links!!
 

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