ie failing when using a hyperlink in Outlook express.

[Bruce]

when clicking on a hyperlink on Outlook express
6.00.2800.1123, ie vers 6 creates an error report that
closes the application down. The error report states
AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName:
ntdll.dll ModVer: 5.1.2600.1217 Offset: 000441db
I can not seem to find anything on the Microsoft site
about this problem. Can anybody please suggest where I
could start looking?

 

[Rick \Nutcase\ Rogers]

Hi Bruce,

Close Internet Explorer and Outlook Express if either are open.

Start/run "regsvr32 urlmon.dll" (without the quotes)

Control panel/Internet options/programs tab, click on "reset all web
settings"

Reopen and retry the links in Internet Explorer and Outlook Express.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[PA Bear]

Try, in order:

1. (Re-)Installing 5.6 Scripting Engine from
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP-SP1a users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

4b. Find the hijacker that caused 4a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect

 

[PA Bear]

NTDLL.DLL, aka Winshow
http://www.doxdesk.com/parasite/Winshow.html

Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

CoolWebSearch Chronicles
http://www.merijn.org/cwschronicles.html

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

[Many anti-spyware sites continue to suffer from a week-long DoS attack.
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page: http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957