IE doesn't work for other users

[Rockitman]

I have a user who is running IE6. Works fine for her. If any other user
logs in though, the program is not even there. I can even look in
C:\Program Files\Internet Explorer and cannot find the iexplore.exe file.
If another user clicks the IE icon it just opens the properties window for
IE.
Even I, who has admin rights to the machine have the same problem. I have
even copied the iexplore.exe file to the root of the C: drive logged in as
this user, logged out, logged in as myself, and the file is NOT on the
root of C:
I have enabled viewing all hidden files on this computer as well.
I then logged in as this user, upgraded to IE8, and rebooted, and still,
the problem still exists.
What the heck is happening here?

 

[PA Bear [MS MVP]]

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[Singapore Computer Service]

Hello,

The file is probably hidden. You need to uncheck 'hide protected operating
system files' to reveal the file. Check the following

Start > Control Panel > Add/Remove Programs > Add/Remove Windows Components

CHECK (tick) Internet Explorer > OK

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
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