IE can't access a site, but Netscape can

[Colleen Gayle Lane]

Good morning. I have one user on our domain who cannot access our town's
website when in IE, but can when in Netscape. Everyone else is fine so it's
gotta be an IE setting somewhere on her pc, but I've reset everything to the
default settings and still she can't access the site. I uninstalled IE and
reinstalled and that didn't work either. Any ideas what I might be missing?
Thanks very much.

 

[General Mailbox]

I would change the Internet Options setting to allow all cookies as a test
for this. If it starts working, add the site's URL in the Trusted Zone and
set the cookie control back to medium or wherever you desire.
Please post your results back here for us to know. Thanks.
B.rgds,
Kevin

 

[Colleen Gayle Lane]

Neither worked.

I would change the Internet Options setting to allow all cookies as a test
for this. If it starts working, add the site's URL in the Trusted Zone
and
set the cookie control back to medium or wherever you desire.
Please post your results back here for us to know. Thanks.
B.rgds,
Kevin

 

[Robert Aldwinckle]

Good morning. I have one user on our domain who cannot access our town's
website when in IE, but can when in Netscape. Everyone else is fine so it's
gotta be an IE setting somewhere on her pc,

Not necessarily. Which OS? Certain malware seem to have
a way to block specific applications from using the TCP-IP stack.
Use LSP as a search term to find out more about this possibility.

http://www.microsoft.com/msj/0599/LayeredService/LayeredService.aspx

(MSN search for
LSP "Layered Service Provider"
)


Good luck

Robert Aldwinckle
---

 

[Colleen Gayle Lane]

She uses XP.

Not necessarily. Which OS? Certain malware seem to have
a way to block specific applications from using the TCP-IP stack.
Use LSP as a search term to find out more about this possibility.

http://www.microsoft.com/msj/0599/LayeredService/LayeredService.aspx

(MSN search for
LSP "Layered Service Provider"
)


Good luck

Robert Aldwinckle