IE 7 Error message

G

Guest

I just installed IE7 Version 7.0.5700.6 Release Candidate and get the
following error message when closing this application -

"The instruction at "0x73dd11c7" referenced memory at "0x0000004". The
memory could not be "read". Click on OK to terminate the program occurs just
about every time I close the application.

I could not find the IE7 news group; I am hoping someone could help me here.

Thank you...Dennis
 
D

Don Varnau

Hi,
IE7 questions should be posted to:
Outlook Express or other NNTP newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
Web interface:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

But, since you're here and I would give the same answer for IE6...

It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable add-ons one at a time to
see if one of them is the culprit.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
update, reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Thank you very much, Don. I only had this problem with the IE7 and not IE6.

Take care...Dennis

Don Varnau said:
Hi,
IE7 questions should be posted to:
Outlook Express or other NNTP newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
Web interface:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

But, since you're here and I would give the same answer for IE6...

It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable add-ons one at a time to
see if one of them is the culprit.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
update, reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

SFGiants Fan said:
I just installed IE7 Version 7.0.5700.6 Release Candidate and get the
following error message when closing this application -

"The instruction at "0x73dd11c7" referenced memory at "0x0000004". The
memory could not be "read". Click on OK to terminate the program occurs just
about every time I close the application.

I could not find the IE7 news group; I am hoping someone could help me here.

Thank you...Dennis
 

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