Hi Andy
Jan,
Thanks for your help. I tried uninstalling AOL and I
still have the same problem. I have contacted tech
support from the PC builder and through my ISP but
niether have helped and say it is a software issue.
It may be that you have a malware, spyware or parasites on your system
causing this problem. In addition to running your updated anti-virus
program, you should do the following to be sure none of these are present on
your system. Some variants of malware can replicate themselves over and
over if not removed properly. Please follow all instructions carefully to
be sure your system is thoroughly cleaned
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.
Also.........
Courtesy of Jim Byrd -
Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these:
http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
and......
AdAware SE
http://www.lavasoftusa.com/support/download/
Update immediately after installing before using
Additional information on how to protect your PC:
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
More security tips at
http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.htm
So how did I get infected in the first place?
http://boards.cexx.org/viewtopic.ph...ghlight=&sid=53751d8ff5915261af727df08e66ce0d
or
http://snipurl.com/980t
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm