IDPimmData.dll can't be found

[paulavac]

I've been having problems with my computer running slowly and not being able
to use some of my programs (initially animation shop 3). I linked to
asknerd.net and followed the steps to improve my computer's performance.
Once I downloaded the drivers update, my computer started giving me error
messages and at one point, IE wouldn't open at all. I'm now getting messages
that certain links can't be found; the most recent one is that IDPimmData.dll
couldn't be found. I'm now being asked to spend even more money to download
the windows repair kit from softpedia. I really don't want to spend more
money for things that seem to be harming my computer rather than helping it.

Thank you.

 

[Leonard Grey]

Looks like you're going to be paying someone to remove the malware that
has infected your computer.

 

[Ken Blake, MVP]

I've been having problems with my computer running slowly and not being able
to use some of my programs (initially animation shop 3). I linked to
asknerd.net and followed the steps to improve my computer's performance.

Exactly what did you do?

Be extremely wary of following the advice on web sites like this.

Once I downloaded the drivers update, my computer started giving me error
messages and at one point, IE wouldn't open at all. I'm now getting messages
that certain links can't be found; the most recent one is that IDPimmData.dll
couldn't be found. I'm now being asked to spend even more money to download
the windows repair kit from softpedia. I really don't want to spend more
money for things that seem to be harming my computer rather than helping it.

I can't be sure, based on the small amount of info you've provided,
but it's highly likely that your problem is that you are infected with
malware.

 

[paulavac]

To put it very briefly, I did these steps:
1. installed any outstanding windows updates (which were few, since I have
it set to update automatically).

2. Defragged my hard drive.

3. Did a registry cleanup (this is where my problems started). I downloaded
a program called "Registry Patrol" that supposedly searched for and then
fixed the registries that needed cleaning.

4. Did a disk cleanup.

5. Checked to see if my drivers were current. I downloaded a program call
driver checker, which also (supposedly) updated the drivers that needed it.

I have Trend Micro on my computer (which is expiring in 4 days). The first
time it ran after I performed these steps, 11 files were quarantined. I
tried to clean them, but it wouldn't, so I deleted the quarantined files. I
just checked it again, and there is still one file that is quarantined, which
is the IDPimmData.dll; I tried cleaning it to no avail. Trend Micro
suggested I wait until another update is done and then see if it's been
cleaned.

I know a lot of this is probably my fault because I should have posted on
this site before I did anything else. Now I'm in trouble; I've already had
my computer crash once this year where I lost everything, and I do a LOT of
graphics, which I don't want to lose again - I paid a lot for some of the
things I have on my computer and I'm disabled and live on disability, so I
want to avoid losing everything at all costs.

 

[Ken Blake, MVP]

To put it very briefly, I did these steps:

1. installed any outstanding windows updates (which were few, since I have
it set to update automatically).

Fine.


2. Defragged my hard drive.

Fine.


3. Did a registry cleanup (this is where my problems started). I downloaded
a program called "Registry Patrol" that supposedly searched for and then
fixed the registries that needed cleaning.

Unfortunately, that's a very bad thing to do.

Registry cleaning programs are *all* snake oil. Cleaning of the
registry isn't needed and is dangerous. Leave the registry alone and
don't use any registry cleaner. Despite what many people think, and
what vendors of registry cleaning software try to convince you of,
having unused registry entries doesn't really hurt you.

The risk of a serious problem caused by a registry cleaner erroneously
removing an entry you need is far greater than any potential benefit
it may have.

Read http://www.edbott.com/weblog/archives/000643.html

4. Did a disk cleanup.

Deleting temp files, etc. OK, that's fine.

5. Checked to see if my drivers were current. I downloaded a program call
driver checker, which also (supposedly) updated the drivers that needed it.

I don't know that program, but it may have caused serious problems. I
wouldn't be in a big hurry to update drivers, unless you *know* that a
particular new driver improves something. Moreover, you should never
download a driver except from the web site of the manufacturer of the
hardware involved.

I have Trend Micro on my computer (which is expiring in 4 days). The first
time it ran after I performed these steps, 11 files were quarantined. I
tried to clean them, but it wouldn't, so I deleted the quarantined files. I
just checked it again, and there is still one file that is quarantined, which
is the IDPimmData.dll; I tried cleaning it to no avail. Trend Micro
suggested I wait until another update is done and then see if it's been
cleaned.

Is that anti-virus software? Do you also run anti-spyware software? If
not, there is an excellent chance that you are infected with spyware.
Spyware infection is perhaps the leading cause of computers running
slowly these days.

I recommend that you download and run both MalwareBytes' Anti-Malware
and SUPERAnti-Spyware.

 

[paulavac]

Thank you. I will do what you suggested immediately and hopefully repair
some of the damage I caused.

 

[Gerry]

Paula

IDPimmData.dll -select Start, Control Panel, Add / Remove Programs and
remove Identity Patrol.

I read the claims on the Registry Patrol web site. I agree with Ken.
They are hogwash!


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[paulavac]

Okay, I did everything suggested, including deleting Identity Patrol and
Registry Patrol and on start-up, Identity Patrol is still showing up on my
computer - it must be one of those programs that embeds itself so deeply into
the computer that going to add/remove programs doesn't work. Any other
suggestions?

Incidentally, when I ran malwarebytes and SUPERmalwarebytes, they both
reported that I had viruses and spyware on my computer and I got this message
when I started my computer back up:

Windows (R) WDM driver for Realtek AC'97 (ALCXWDM.SYS) has stopped working
properly.
Although a specific solution to this problem is not available at this time,
Realtek Semiconductor Corp recommends checking its website for support
information and the latest product updates.

- and then gave me the link to go to that website. I did leave an e-mail to
ask them if there was any solution to this problem.

Thanks,

Paula