Identifying safe senders in Outlook Express

G

Guest

One of our members who uses Outlook Express cannot receive email from us. We
use Outlook 2000 and are able to receive email from him. We have tried
sending messages without any attachments, with no success. He has lowered
his security settings in Outlook Express, but that apparently did not fix the
problem. He has checked his blocked senders list, and there are no names on
it.
 
L

Lanwench [MVP - Exchange]

Concrete said:
One of our members who uses Outlook Express cannot receive email from
us. We use Outlook 2000 and are able to receive email from him. We
have tried sending messages without any attachments, with no success.
He has lowered his security settings in Outlook Express, but that
apparently did not fix the problem. He has checked his blocked
senders list, and there are no names on it.

Do you get an NDR/bounce message when you send to him?
Can he see your message in his ISP's webmail page (if they don't have one,
have him try www.mail2web.com) ? Have him try this with OE closed - send a
message, see if it gets to his mailbox.

Note:

This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

If you're accessing the Microsoft newsgroups through the MS Product Support
Services Community Newsgroups web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number.

A good website for information on OE is:
http://www.tomsterdam.com/
 

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