IDE to USb Problems

[Telarm7400]

I have an A-Tec HD-227-U2 2.5in Hard Drive enclosure with a Fujitsu hard
drive in it from a dead laptop. I want to recover files from the drive to my
Vista PC. The device was recognised when I plugged the enclosure in (I am
using both USB cables supplied with the enclosure, with no jumpers on the
Hard Drive) and automatically installed the drivers. The device is shown in
Device Manager as "Disk Drive" and the properties show it is working
properly. The device is not shown in Disk management anywhere and is also
missing from my computer. Any ideas why I can't access this drive???

 

[Bob F.]

I have an A-Tec HD-227-U2 2.5in Hard Drive enclosure with a Fujitsu hard
drive in it from a dead laptop. I want to recover files from the drive to
my
Vista PC. The device was recognised when I plugged the enclosure in (I am
using both USB cables supplied with the enclosure, with no jumpers on the
Hard Drive) and automatically installed the drivers. The device is shown
in
Device Manager as "Disk Drive" and the properties show it is working
properly. The device is not shown in Disk management anywhere and is also
missing from my computer. Any ideas why I can't access this drive???

Why was the laptop dead? Can you hear or feel the disk spin up? What does
Search or Rescan in disk management show?

 

[Telarm7400]

The Laptop died as part of a mainboard failure - have had this confirmed at
repair shop.
The disk is spinning in the enclosure and it sounds normal.
When I run Rescan in disk management it only shows my normal two internal
hard disks and my USB connected external hard drive as well as the DVD drive,
but it does not display the enclosure connected drive.
I have tried it with the other USB external hard drive disconnected, but the
same result - device is in device manager but not in disk management or my
computer. It is also listed in the safely Remove Hardware list as "USB Mass
Storage Device/Disk Drive"

 

[Colin Barnhorst]

If your computer is using SATA drives check your BIOS settings to be sure
you can use both PATA and SATA drives.

 

[Telarm7400]

Just gone into the CMOS setup and I have no option there to allow PATA or
otherwise. If it helps my system is a Dell Dimension E521 and is SATA.

 

[Colin Barnhorst]

Does any other computer show the drive in Computer when the enclosure is
connected to it?

Just gone into the CMOS setup and I have no option there to allow PATA or
otherwise. If it helps my system is a Dell Dimension E521 and is SATA.

 

[Telarm7400]

Thought that would be the next step, so I have just tried to install it on my
kid's XP machine, however this time I had to install the drivers from the
supplied CD. Once again, the same thing occurs - seen in device manager, but
not in disk management or My Computer.
I am now of the impression that the device itself is U/S even though it is
new, so I'm going to take it back and get another and see if that helps.....

 

[Bob F.]

Thought that would be the next step, so I have just tried to install it on
my
kid's XP machine, however this time I had to install the drivers from the
supplied CD. Once again, the same thing occurs - seen in device manager,
but
not in disk management or My Computer.
I am now of the impression that the device itself is U/S even though it is
new, so I'm going to take it back and get another and see if that
helps.....

Does any other computer show the drive in Computer when the enclosure is
connected to it?

Good idea. Thanks for the update.

 

[RalfG]

Try jumpering the drive as Master (in a single drive configuration), that
seems to be normal for external drives. Don't connect it through a passive
external hub (one with no AC adapter), that defeats the purpose of the
auxiliary USB power connector on the drive and it won't have enough power to
run/be recognised by the PC.

If it still isn't recognised when the drive is connected during boot up, you
could try connecting the drive's USB cable after the computer has fully
booted --- unless that is prohibited in the enclosure's documentation.

Thought that would be the next step, so I have just tried to install it on
my
kid's XP machine, however this time I had to install the drivers from the
supplied CD. Once again, the same thing occurs - seen in device manager,
but
not in disk management or My Computer.
I am now of the impression that the device itself is U/S even though it is
new, so I'm going to take it back and get another and see if that
helps.....