Hi Ian,
Thanks for your reply and let us know you have resolved the issue. Also
thanks for your experience sharing and I believe this will benefit other
customers.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
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--------------------
| Thread-Topic: Icons missing :Windows Administration Tools installed on a
Wor
| thread-index: Acd+02ZR5kg5KKL1R6akLn01bIm+ww==
| X-WBNR-Posting-Host: 207.46.199.61
| From: =?Utf-8?B?SWFuIFJvYmVydA==?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: Icons missing :Windows Administration Tools installed on a
Wor
| Date: Sat, 14 Apr 2007 13:28:02 -0700
| Lines: 313
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[email protected]>
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| Path: TK2MSFTNGHUB02.phx.gbl
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microsoft.public.windowsxp.help_and_support:30827
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
|
| Hi Ken,
|
| I have solved the problem.
| I looked at the shortcuts and found they referred to this directory
| C:\WINDOWS\Installer\{27B3563C-561C-4924-8C0E-EA102264873F}
| Which contained the Icon files. But I couldn't see the icon files.
| So I checked the associations with
|
| cmd c:> assoc .ico
|
| and found there was no associatation for .ico files. so I did
| assoc .ico=Icofile
|
| And then all the icons appeared.
|
| This must have been screwed up by some other software in the history of
ths
| machine???
|
| But now all the icons appear ok.
|
| Thanks for your help.
|
|
| "Ian Robert" wrote:
|
| > Hi Ken,
| >
| > I performed all the actions you listed because the icons were missing
in
| > safe mode too.
| >
| > The sfc took ages to complete but reported in the event log that it
| > completed successfully.
| >
| > After removing the admin tools, running sfc, rebooting, reinstalling
the
| > tools, they still appear without icons.
| >
| > I decided to use SP2 version of the tools, but this has the same result.
| >
| > Regards
| >
| > Ian
| >
| >
| >
| > ""Ken Zhao [MSFT]"" wrote:
| >
| > > Hi Ian,
| > >
| > > Thanks for your response.
| > >
| > > If the issue is occurring on all user accounts, I am not sure if this
issue
| > > is related to the system files corrupt. I will suggest you try the
| > > following steps:
| > >
| > > Step1
| > > I suggest we first restart the computer in Safe Mode to see if the
problem
| > > also occurs in this mode. Safe Mode loads a minimally protected-mode
| > > configuration, disabling Windows device drivers and using the
standard VGA
| > > display adapter.
| > >
| > > 1. Restart the computer.
| > > 2. Keep pressing F8 key until the Windows Startup menu appears.
| > > 3. Choose the Safe Mode, and press Enter.
| > >
| > > Note: Some third party applications and hardware devices cannot be
used
| > > during Safe Mode.
| > >
| > > Step2
| > > Use Windows Installer Cleanup utility to uninstall Administration
Tools.
| > > 290301: Description of the Windows Installer CleanUp Utility
| > >
http://support.microsoft.com/kb/290301/en-us
| > >
| > > Step3
| > > If the issue occurs in the Safe Mode, please perform the following
steps to
| > > run System File Checker. To verify if some system files are
corrupted, also
| > > please run System File Checker (SFC).
| > > 1. Click on Start, click on Run and type "CMD" (without the quotation
| > > marks). Press Enter. This opens the Command Prompt window.
| > > 2. Type "SFC" (without the quotation marks) and press Enter. It lists
the
| > > option you can choose. You can then choose an option, such as "SFC
| > > /scannow" (without the quotation marks). Press Enter.
| > > Note: You will be prompted to insert the Windows XP SP2 CD, do so.
| > >
| > > Step4
| > > Please try to reinstall it to test the issue again.
| > >
| > > Thanks & Regards,
| > >
| > > Ken Zhao
| > >
| > > Microsoft Online Support
| > > Microsoft Global Technical Support Center
| > >
| > > Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| > > ====================================================
| > > When responding to posts, please "Reply to Group" via your newsreader
so
| > > that others may learn and benefit from your issue.
| > > ====================================================
| > > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > >
| > >
| > >
| > >
| > >
| > > --------------------
| > > | Thread-Topic: Icons missing :Windows Administration Tools installed
on a
| > > Wor
| > > | thread-index: Acd8Ih+WbhhCgsiTR1qGpBLmeTwjdA==
| > > | X-WBNR-Posting-Host: 207.46.19.168
| > > | From: =?Utf-8?B?SWFuIFJvYmVydA==?= <
[email protected]>
| > > | References: <
[email protected]>
| > > <
[email protected]>
| > > <
[email protected]>
| > > <
[email protected]>
| > > | Subject: RE: Icons missing :Windows Administration Tools installed
on a
| > > Wor
| > > | Date: Wed, 11 Apr 2007 03:14:00 -0700
| > > | Lines: 160
| > > | Message-ID: <
[email protected]>
| > > | MIME-Version: 1.0
| > > | Content-Type: text/plain;
| > > | charset="Utf-8"
| > > | Content-Transfer-Encoding: 7bit
| > > | X-Newsreader: Microsoft CDO for Windows 2000
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| > > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > > | Path: TK2MSFTNGHUB02.phx.gbl
| > > | Xref: TK2MSFTNGHUB02.phx.gbl
| > > microsoft.public.windowsxp.help_and_support:30155
| > > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > > |
| > > | Hi Zen,
| > > |
| > > | I have created a new fresh user called "icontest" and the same
behaviour
| > > | still occurs for this user. If I log in as administrator, the same
| > > occurs
| > > | again, it affects all users of the machine irrespective of their
creation
| > > | date.
| > > |
| > > | Thanks for your ongoing assistance in this matter.
| > > |
| > > | Ian
| > > |
| > > |
| > > | ""Ken Zhao [MSFT]"" wrote:
| > > |
| > > | > Hi Ian,
| > > | >
| > > | > Can you try to create a new user account to see if the issue
still
| > > occurs
| > > | > on this new user account?
| > > | >
| > > | > Thanks & Regards,
| > > | >
| > > | > Ken Zhao
| > > | >
| > > | > Microsoft Online Support
| > > | > Microsoft Global Technical Support Center
| > > | >
| > > | > Get Secure! -
www.microsoft.com/security
| > > <
http://www.microsoft.com/security>
| > > | > ====================================================
| > > | > When responding to posts, please "Reply to Group" via your
newsreader
| > > so
| > > | > that others may learn and benefit from your issue.
| > > | > ====================================================
| > > | > This posting is provided "AS IS" with no warranties, and confers
no
| > > rights.
| > > | >
| > > | >
| > > | >
| > > | > --------------------
| > > | > | Thread-Topic: Icons missing :Windows Administration Tools
installed
| > > on a
| > > | > Wor
| > > | > | thread-index: Acd6kFq1OfpIT+doQKW5GF61kRg02w==
| > > | > | X-WBNR-Posting-Host: 217.155.21.70
| > > | > | From: =?Utf-8?B?SWFuIFJvYmVydA==?=
<
[email protected]>
| > > | > | References:
<
[email protected]>
| > > | > <
[email protected]>
| > > | > | Subject: RE: Icons missing :Windows Administration Tools
installed on
| > > a
| > > | > Wor
| > > | > | Date: Mon, 9 Apr 2007 03:18:01 -0700
| > > | > | Lines: 84
| > > | > | Message-ID: <
[email protected]>
| > > | > | MIME-Version: 1.0
| > > | > | Content-Type: text/plain;
| > > | > | charset="Utf-8"
| > > | > | Content-Transfer-Encoding: 7bit
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| > > | > | Content-Class: urn:content-classes:message
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| > > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > > | > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > > | > microsoft.public.windowsxp.help_and_support:29708
| > > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > > | > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > > | > |
| > > | > | Hi Ken,
| > > | > |
| > > | > | I had already tried this before I made the post, sorry that I
didn't
| > > | > mention
| > > | > | it earlier.
| > > | > |
| > > | > | Ian
| > > | > |
| > > | > |
| > > | > | ""Ken Zhao [MSFT]"" wrote:
| > > | > |
| > > | > | > Hello Ian,
| > > | > | >
| > > | > | > Thank you for using newsgroup!
| > > | > | >
| > > | > | > From your post, I suggest you remove and reinstall Windows
| > > | > Administrative
| > > | > | > Tools to test the issue.
| > > | > | >
| > > | > | > Thanks & Regards,
| > > | > | >
| > > | > | > Ken Zhao
| > > | > | >
| > > | > | > Microsoft Online Support
| > > | > | > Microsoft Global Technical Support Center
| > > | > | >
| > > | > | > Get Secure! -
www.microsoft.com/security
| > > | > <
http://www.microsoft.com/security>
| > > | > | > ====================================================
| > > | > | > When responding to posts, please "Reply to Group" via your
| > > newsreader
| > > | > so
| > > | > | > that others may learn and benefit from your issue.
| > > | > | > ====================================================
| > > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > > | > rights.
| > > | > | >
| > > | > | >
| > > | > | >
| > > | > | >
| > > | > | >
| > > | > | > --------------------
| > > | > | > | Thread-Topic: Icons missing :Windows Administration Tools
| > > installed
| > > | > on a
| > > | > | > Worksta
| > > | > | > | thread-index: Acd6GeQLHPFh1Xu/RVu4NBFuKFD2qg==
| > > | > | > | X-WBNR-Posting-Host: 207.46.19.197
| > > | > | > | From: =?Utf-8?B?SWFuIFJvYmVydA==?=
<
[email protected]>
| > > | > | > | Subject: Icons missing :Windows Administration Tools
installed on
| > > a
| > > | > | > Worksta
| > > | > | > | Date: Sun, 8 Apr 2007 13:10:02 -0700
| > > | > | > | Lines: 16
| > > | > | > | Message-ID:
<
[email protected]>
| > > | > | > | MIME-Version: 1.0
| > > | > | > | Content-Type: text/plain;
| > > | > | > | charset="Utf-8"
| > > | > | > | Content-Transfer-Encoding: 7bit
| > > | > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > > | > | > | Content-Class: urn:content-classes:message
| > > | > | > | Importance: normal
| > > | > | > | Priority: normal
| > > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > > | > | > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > > | > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > > | > | > microsoft.public.windowsxp.help_and_support:29583
| > > | > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > > | > | > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > > | > | > |
| > > | > | > | Hi,
| > > | > | > |
| > > | > | > | I have had the Windows Administrative Tools installed on my
| > > | > workstation
| > > | > | > and
| > > | > | > | all was fine, but now the icons in the control panel do not
| > > display
| > > | > for
| > > | > | > these
| > > | > | > | tools (such as dsa.msc) under administrative tools. The
| > > applictions
| > > | > work
| > > | > | > | fine, but the icons are blank (default program icon window
on a
| > > white
| > > | > | > | background). It's purely cosmetic, but a little annoying.
| > > | > | > |
| > > | > | > | I have refreshed my icon cache but this does not seem to
effect
| > > the
| > > | > | > control
| > > | > | > | panel icons.
| > > | > | > | (the non windows admin tools like "computer management"
appear
| > > fine).
| > > | > | > |
| > > | > | > | Any assistance with this niggly problem would be
appreciated.
| > > | > | > |
| > > | > | > | Thanks
| > > | > | > |
| > > | > | > |
| > > | > | >
| > > | > | >
| > > | > |
| > > | >
| > > | >
| > > |
| > >
| > >
|
