Hi Mr Larry
That did the trick! I used the "add/remove programs" feature from control
panel to remove SP2. After I did that I was able to re-install Internet
Explorer 6. After I fired up the computer, IE6 went straight for the SP2
update. I installed it.
In the end, a few of the nagging problems I had been having with IE6 were
fixed, but one still remains. WHen I try to right-click a .jpg my computer
only allows me to save it as a .bmp. I was here a couple of months ago
trying to figure that one out and none of the recomended fixes worked.
One other byproduct of re-installing IE6 is that I am now able to download
updates for Office again. That functionality had also ceased about a year
ago
but is now working again.
Thanks for the help.
You're very welcome! Glad to hear you were able to resolve your problem.
Good job!
For your problem with saving the jpeg's other than BMP's problem, try the
following and see if it helps:
Clearing the TIF Cache -
Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
or..........
Right-Clicking, Selecting 'Save Picture As' Does Not Save Image with Correct
Extension
http://support.microsoft.com/default.aspx?scid=kb;EN-US;250747
If the above fails, then try here:
http://www.mvps.org/winhelp2002/delcache.htm
Why IE will only let you save as BMP
http://weblogs.asp.net/jeffdav/archive/2003/12/08/53607.aspx
260650 - Internet Explorer Does Not Save Graphics Files in the Proper Format
http://support.microsoft.com/default.aspx?scid=kb;en-us;260650
810978 - Internet Explorer Saves Images As Bitmaps
http://support.microsoft.com/default.aspx?scid=810978
Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who might have a similar problem.
Jan
Smiles are meant to be shared,
that's why they're so contagious.
:
Hi Larry
Try the following and see if it helps. You may need to uninstall SP2
before
doing the Repair.
875350 - How to remove XP SP2
http://support.microsoft.com/default.aspx?kbid=875350&product=windowsxpsp2kb
then try the repair again.
If still no joy, then........
875355 - How to use Auto Recovery if XP SP2 breaks things
http://support.microsoft.com/default.aspx?kbid=875355&product=windowsxpsp2kb
307654 - How to install & use Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;LN];307654
http://www.microsoft.com/downloads/...CF-2DEE-4772-ADD9-AD0EAF89C4A7&displaylang=en
If these steps do not resolve your problem, please post back to this
thread
with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I've tried everything with no luck. I've made the registry changes and
still
no luck. I've even tried to re-install Windows XP but my computer
won't
let
me do that either. It tells me that there is a more current version
already
installed.
I'm working on a Dell computer that had the software pre-installed at
the
factory. The Windows XP Home Edition disc that they gave me with the
computer
has been no help either.
Normally I'm pretty computer literate, but everything I attempt does
not
work as it supposed to. I'm wondering if the Service Pack 2 might be
to
blame. I cannot find any articles about re-installing IE6 that are
dated
after SP2 was released.
Thanks for your help Jan, but none of your suggestions are working. Do
you
have any other ideas?
:
Hi Mr. Larry
Try the following and see if it helps:
TO REPAIR WINDOWS XP -
Unlike the previous versions of the Windows program, the IE6 is a
core
part
of the XP program. A reinstall over the existing install can cause
problems,
and there are specific instructions that can reduce the chance of
such
problems. However, it is always much safer to do a repair instead
of a
reinstall. A reinstall should only be done as the very last thing
when
all
else has failed. And then only according to the proper instructions.
Be sure that your AV and firewall is disabled, and follow all
instructions
carefully
Courtesy of LuckyStrike -
How do I repair Internet Explorer in Windows® XP?
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm
The ability to Repair Internet Explorer does not exist in the
version
that
ships with Windows XP. This feature only becomes available after
you
upgrade to a newer version. This is normal and has been this way
since
Windows 98 and IE4.
However, you can reinstall IE in Windows XP by clicking Start, Run
and
entering the following command:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\Inf\ie.inf
*You will need to have your XP CD available*.
Some people have problems with the command line above. A small VB
Script
that will execute the command for you can be downloaded here at
http://www.dougknox.com/xp/scripts/xp_run_ie_setup.vbs. Save the
file
to
your hard drive and double click it to run IE Setup.
or...............
IF that doesn't work, this is another way, but a bit more
complex...,
but
maybe less complicated (?) than the first method I supplied.
Note: Both of the following methods listed **require that the
Microsoft
Windows XP CD-ROM be available**.
Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between
sfc
and
/scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search
Hidden
Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also
checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard
drive
that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in
Windows\Infb
folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.
or...........................
Method 3.
How to Repair Internet Explorer 6 and Outlook Express
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71
Since you already have Internet Explorer 6 installed the operating
system
will not allow you to reinstall over the existing installation. Due
to
this
we are required to trick the operating system into thinking IE 6 is
not
installed.
### NOTE: in order to use this method you are required to edit the
registry. **Incorrect editing of the registry can cause serious harm
to
your
operating system** so it is advised you proceed with extreme
caution.###
Follow these steps for repairing Internet Explorer 6:
Click on the Start button and then click on the Run option.
In the Open field type regedit and press the OK button.
Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Under that key you will see a entry named IsInstalled. Right click
on
that
entry and left click on Modify.
Change the Value from 1 to 0.
Exit regedit.
or..............................
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
How to Uninstall Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
Unable to Install Internet Explorer 6 on Windows XP
http://support.microsoft.com/?kbid=304872
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71
or...................
Courtesy of Robert Aldwinckle
XP users who have installed IE6sp1 before upgrading to XPsp1
will have setupwbv.dll and will be able to do a repair using
rundll32 setupwbv.dll,IE6Maintenance
Otherwise, they have to use
sfc /scannow
etc., or reinstall IE6 (Ref: KB318378)
or......................
Courtesy of Jim Byrd:
There is no direct Repair function for IE6 in XP. Here are some
alternatives:
1. With XP you need to go to Start|Run and type "sfc /scannow"
(without the quotes and notice the space between the c and the /.)
Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a while. This will do the same thing as Repair IE6 for XP but
a
lot more, that is find any corrupt system files and replace them.
It
does not, however, re-register the various software components
(except
possibly the ones it replaces?) AFAIK.
Be aware that under certain circumstances (Win2k before SP4 - see
mskb
814510,
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
can erroneously overwrite (restore over) previously installed files
from certain "hotfixes" which will then need to be re-installed. To
check for this, after running sfc, open a Cmd window and enter
"qfecheck /v /l:c:\" (without the quotes). If you don't have
qfecheck
installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and
for
Win2k, obtain qfecheck here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
2. Another alternative that works on Win2k and may or may not work
on
XP (but probably does - I've heard both stories), for just IE6
repair
if you don't have IE6 listed in Add-Remove Programs, then in
Start|Run
then enter
"rundll32 setupwbv.dll,IE6Maintenance"
without the quotes, exactly as shown, and select the appropriate
entry.
3. If you find that you need to do a re-install of IE6 then you can
consider the following, I can't verify this for XP (I'm Win2k -
it
works there, and I've had good reports from XP users), but you might
want to give it a try at your own risk. Again, enter this at
Start|Run
without the quotes and be careful about the spacing:
"rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
C:\windows\inf\ie.inf"
4. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP (Q318378)
http://support.microsoft.com/?id=kb;en-us;Q318378
You cannot install some updates or programs
http://support.microsoft.com/?kbid=822798
"The Software You Are Installing Has Not Passed Windows Logo
Testing..."
Error Message When You Try to Install Internet Explorer 6 SP1
http://support.microsoft.com/?kbid=828031
Unable to install Internet Explorer 6 on XP
http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586
or................
Here is a more recent suggestion I have been giving to XP users
who want to try some repair procedures.
<TITLE>831429 - Windows XP stops responding when you download
updates
from Windows Update</TITLE>
<
http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >
It is actually a more comprehensive set of re-registrations than an
IE Repair with the default FixIE.inf would do for either NT5.
Although they are listed specifically for W2K they should apply
equally to XP.
Additionally, the information here may be of some assistance:
Windows XP From A-Z
http://www.kellys-korner-xp.com/xp_abc.htm
If these steps do not resolve your problem, please post back to this
thread
with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
My Internet Explorer 6, which has been regularly maintained with
all
patches,
including SP2, has gotten to be very buggy, with a host of small
annoyances.
What I would like to do is uninstall IE6, then reinstall it and
the
various
patches.
I have read the following article from Microsoft, and have changed
the
registry value to 0 (zero) but when I attempt to install Internet
Explorer
6
I still get the message that says "Setup has detected a newer
version
of
Internet Explorer already installed on this system. Setup cannot
continue."
http://support.microsoft.com/kb/318378
Can anyone tell me how to re-install Internet Explorer 6?
