I need help setting up in and out going emails

  • Thread starter Tracylee L Smith
  • Start date
T

Tracylee L Smith

Hi I'm Tracylee L Smith
I did the POP in going-server
And smpt-server. I to have that window pop up
again for I can redo it.
My E mail Address is
(e-mail address removed)
 
G

Gary VanderMolen

I don't understand what you are asking.
If you need to redo the account setup, go to Tools, Accounts,
select that account, Properties, Servers, and make your changes.

If you don't know what changes to make, do you get an error
message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
M

MICHAEL MARTIN

Gary VanderMolen said:
I don't understand what you are asking.
If you need to redo the account setup, go to Tools, Accounts,
select that account, Properties, Servers, and make your changes.

If you don't know what changes to make, do you get an error
message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
M

MICHAEL MARTIN

Gary VanderMolen said:
I don't understand what you are asking.
If you need to redo the account setup, go to Tools, Accounts,
select that account, Properties, Servers, and make your changes.

If you don't know what changes to make, do you get an error
message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
R

reuben robyn & kids

I'm having problems with this as well. Here is the message I am getting when
trying to send/receive emails:

Account: 'Reuben Robyn & kids', Server: 'pop3.kinect.co.nz', Protocol:
POP3, Server Response: '-ERR Re-Authentication Failure', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

I have done exactly the same as what I had in my outlook express in regards
to pop3 and smtp but I am getting the box coming up asking for my user name
and password everytime I click on send/receive. If I close the box the above
message pops up. Please help! I need to be able to check my emails as I will
soon have an e-commerce website up and running.

Kind Regards,
Robyn Woolliams
 
G

Gary VanderMolen

You can test your password by logging in to webmail:
http://webmail.kinect.co.nz
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 

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