I keep getting an winword.exe error

[Tom]

When I open up emails or even word, I get the error when I close down or try
and send the email.

 

[Stefan Blom]

Have you tried exiting Word and then renaming the Normal and NormalEmail
templates?

For general troubleshooting, see
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.