I have trouble receiving some, but not all, e-mails

[Guest]

I am trying to receive e-mail from two trusted sources. One is sent from a
charter.net acct. and the other from a gte.net acct. These are returned to
the sender. I do receive other e-mails including .net addresses. I am
using Windows XP Home Edition 2002 sp 1 and Office Outlook 2003. Here are
the details from the Charter acct sender:
Reporting-MTA: dns; mtai02.charter.net
Arrival-Date: Wed, 30 Nov 2005 12:38:45 -0500
Received-From-MTA: dns; mxip36-10.charter.net (10.20.203.76)

Final-Recipient: RFC822; <my e-mail address>
Action: failed
Status: 5.1.1
Remote-MTA: dns; mxgl.wow.lk (202.124.160.19)
Diagnostic-Code: smtp; 550 5.7.1 Access denied
I hope that helps. Thanks

 

[Ben M. Schorr - MVP]

Looks like your server may have blocked Charter.net for some reason.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Ben M. Schorr - MVP]

....to be more specific - your server may have blocked it due to anti-spam
configuration. Perhaps charter.net is on a black-list somewhere that your
server is referencing?

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!