i get an icon when i try to copy and paste into word

[Guest]

I am using XP and Office 2003. When I try to copy text from a web site and
paste it into Word or an outlook message, all I get is a small icon instead
of any copied text. I am sure there is some sort of HTML setting I need to
change but I can't find it.

 

[Klaus Linke]

I am using XP and Office 2003. When I try to copy text from a web site and
paste it into Word or an outlook message, all I get is a small icon
instead
of any copied text. I am sure there is some sort of HTML setting I need
to
change but I can't find it.

Could also be an add-in messing with the clipboard. Do you have Works and
the Word Works add-in installed?

You could try to start Word without loading Normal.dot and other templates
and add-ins (Start > Run > Winword.exe /a).

If Word pastes ok then, you could try the troubleshooting steps in
http://support.microsoft.com/kb/820919 "How to troubleshoot problems
that occur when you start or use Word 2003 or Word 2002", Steps 5 and 4, to
determine the culprit.

Regards,
Klaus