I get a blue screen problem for Microsoft Product Support Services

[808_kenn]

the error is: Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 8475A2C8
BCP3: B2000018
BCP4: 06000E0F
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini030908-01.dmp
C:\Users\kyuen\AppData\Local\Temp\WER-153270-0.sysdata.xml
C:\Users\kyuen\AppData\Local\Temp\WERDCF6.tmp.version.txt

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in the event viewer: I got the following error:
-----------------------
error event (application)
Log Name: Application
Source: Microsoft-Windows-EventSystem
Date: 3/9/2008 6:03:59 PM
Event ID: 4609
Task Category: Event System
Level: Error
Keywords: Classic
User: N/A
Computer: kyuen-XPS
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043c from line 45 of
d:\vistartm\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-EventSystem"
Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />
<EventID Qualifiers="49152">4609</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>16</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-03-10T04:03:59.000Z" />
<EventRecordID>500</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>kyuen-XPS</Computer>
<Security />
</System>

 

[Rick Rogers]

Hi,

This isn't Microsoft Product Support Services, this is a peer to peer
support area. You can locate them here: http://support.microsoft.com/ under
the "Need more help?" category. Support here is from other users like
yourself.

That said, this looks like a setup error? You didn't indicate if this was an
error while installing or if it was from a running system, but the event
viewer looks like it's pulling from the sertup disk. The error code,
0x00000124, generally is related to a problem with sound or video card
drivers (particularly with Nvidia cards).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com