I can't restore to as stored point.

[OM]

I got some keylogging software from www.free-keylogger.com.
I created a restore point.
I installed the application.
The application doesn't work at all!
It's 'apparently' impossible to unsitall without the correct password.
I set the password after installation to something I could remember
EASILY.
The application doesn't respond at all.
There's no reference to it in the install/unistall programs in Control
Panel.
The website say they give no tech support.
(I've emailed them anyway.)

When I try to restore to my stored point: Windows gives me an error
saying that it couldn't restore.
(What's the point of having this facility if it will fail...!?)

The software is freeware... I only created the restore point 'just'
incase it was needed.

What should I do? : (
How do I correctly identify which entries to ge rid of in the registry?

Any help would be appreciated.

(And before anyone says anything... I had good reasons for needing to
install the software in the first place.)

Thanks.


OM

 

[John Nice]

I got some keylogging software from www.free-keylogger.com.
I created a restore point.
I installed the application.
The application doesn't work at all!
It's 'apparently' impossible to unsitall without the correct password.
I set the password after installation to something I could remember
EASILY.
The application doesn't respond at all.
There's no reference to it in the install/unistall programs in Control
Panel.
The website say they give no tech support.
(I've emailed them anyway.)

When I try to restore to my stored point: Windows gives me an error
saying that it couldn't restore.
(What's the point of having this facility if it will fail...!?)

The software is freeware... I only created the restore point 'just'
incase it was needed.

What should I do? : (
How do I correctly identify which entries to ge rid of in the registry?

Any help would be appreciated.

(And before anyone says anything... I had good reasons for needing to
install the software in the first place.)

Thanks.


OM

If you want tech support, buy the non-free version

 

[Bert Kinney]

Hi,

The majority of the time this is caused by a corrupt restore point. Turning
System Restore off then on again will purges all existing restore points,
and creates one new one.

Try running System Restore from Safe Mode.
Restart your computer, and then press F8 during the initial startup to start
your computer in Safe Mode.

Log on to your computer with an administrator account or with an account
that has administrator credentials.
In Safe Mode type or paste the following command in the Start - Run box then
press Enter.

%systemroot%\system32\restore\rstrui.exe

There are also other possibilities that can cause this to happen. The
following pages have some troubleshooting steps to take.

Troubleshooting steps to take when System Restore fails to restore:
http://bertk.mvps.org/html/srfail.html

 

[Edward W. Thompson]

I got some keylogging software from www.free-keylogger.com.
I created a restore point.
I installed the application.
The application doesn't work at all!
It's 'apparently' impossible to unsitall without the correct password.
I set the password after installation to something I could remember
EASILY.
The application doesn't respond at all.
There's no reference to it in the install/unistall programs in Control
Panel.
The website say they give no tech support.
(I've emailed them anyway.)

When I try to restore to my stored point: Windows gives me an error
saying that it couldn't restore.
(What's the point of having this facility if it will fail...!?)

The software is freeware... I only created the restore point 'just'
incase it was needed.

What should I do? : (
How do I correctly identify which entries to ge rid of in the registry?

Any help would be appreciated.

(And before anyone says anything... I had good reasons for needing to
install the software in the first place.)

Thanks.


OM

In reply to your question (likely is retorical) quote "(What's the point of
having this facility if it will fail...!?)", there is no point.
System Restore (SR) is notoriously flaky in so much it will fail without
warning. There is nothing you can do to ensure that the
program will be reliable and be there when you need it The User will only
know SR has failed when it is required,
then it is too late. There is no known way to repair SR and retain the
Restore Points once it has failed . All pretty useless. The program is
fundementally defective

While my suggestion does not help you with your present problem, I suggest
you download and install the excellent freeware ERUNT (Google for the
download site).
ERUNT will create standalone copies of the Registry and has proved fully
reliable.
Ignore all well meaning advice and apologies concerning SR. Do not be
persuaded that SR does more than ERUNT.
While that maybe true the principal raison d'etre of SR is to provide a
backup of the Registry .

 

[Bert Kinney]

Hogwash...

 

[Edward W. Thompson]

Hogwash...

As you seem to be the self appointed System Restore 'expert' please advise
the following:

1. How do you ensure System Restore remains 'active', that is prevent it
from failing. What are the steps required? Making SR active solely on the
OS drive is not the answer.

2. How do you explain the apparent random failure of System Restore?
Evidence of requests for help in this and other NGs is surely testimony
enough of the unreliability of the utility.

3. How does a user know System Restore has become corrupt without
carrying out a 'trial' restore from time to time?

4. If System Restore has become corrupted and will not restore on
demand, how are the Restore Points retained while carrying out a repair to
the utility?

5. Why are you so set against ERUNT?

 

[Bert Kinney]

As you seem to be the self appointed System Restore 'expert' please advise
the following:

1. How do you ensure System Restore remains 'active', that is prevent
it from failing. What are the steps required? Making SR active solely on
the OS drive is not the answer.

2. How do you explain the apparent random failure of System Restore?
Evidence of requests for help in this and other NGs is surely testimony
enough of the unreliability of the utility.

3. How does a user know System Restore has become corrupt without
carrying out a 'trial' restore from time to time?

4. If System Restore has become corrupted and will not restore on
demand, how are the Restore Points retained while carrying out a repair to
the utility?

5. Why are you so set against ERUNT?

Once again, you keep asking the same questions which I have already
answered. Look at my previous reply's to you and you will find the answers.
Then try to comprehend them!

I am not against the use of Erunt, and never have been. What I am against is
people like you misleading the readers of these groups.


For readers who would like to know the difference between System Restore and
Erunt, please read the following pages.

Erunt - Detailed information
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt

Here is a description of System Restore:
http://bertk.mvps.org/html/description.html