It says I am receiving emails, then the word "error" pops up, i have
not been
able to download my emails since thursday
No error popup from Microsoft simply says "error". While the content
may not be decipherable to the person reading it, it says a lot more
than just "error". Don't describe the error. Copy it as presented to
you. That means everything in the error message. When you receive
messages, there is a progress dialog. There is an Error tab in that
dialog. What does it really say (munge out your username for
privacy)?