I can't post to your board

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That's a common occurence with the new web interface for the boards. I get an error msg about 90% of the times, it tells me that my msg wasn't received but it still shows up on the boards and it still notifies me of replies. So don't bother reading the confirmation message, it's not telling you the truth :-)
 
Hi Sue and Audrey:

This should be better now. There were some issues in how we were using Passport but they should be cleared up now. If that's not the case, let me know by replying to this thread.

-Steve Anderson
PM, Office

This posting is provided "AS IS" with no warranties, and confers no rights. OR if you wish to include a script sample in your post please add "Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

<Design by Sue> wrote:


Every time I try to post a message to your board, I get an error message - what gives?
 
I'm a new member and have been trying to post a question for almost 2 weeks
without success. I registered. After I sign in and click on the new thread
button, the screen jumps a bit but there is no box (like the one I'm writing
in now) for me to make a new post. I belong to a number of forums and have
never had this much trouble making a post ANYWHERE!

I did write an email about it and the MS person who emailed back promised
help was on the way, but none has shown up. Not only that but he
misunderstood exactly what I've said above.

What gives ?

Ken
 
Ummmmm. How did you write this message then?


--
Rick B



Ken said:
I'm a new member and have been trying to post a question for almost 2 weeks
without success. I registered. After I sign in and click on the new thread
button, the screen jumps a bit but there is no box (like the one I'm writing
in now) for me to make a new post. I belong to a number of forums and have
never had this much trouble making a post ANYWHERE!

I did write an email about it and the MS person who emailed back promised
help was on the way, but none has shown up. Not only that but he
misunderstood exactly what I've said above.

What gives ?

Ken
Passport but they should be cleared up now. If that's not the case, let me
know by replying to this thread.rights. OR if you wish to include a script sample in your post please add
"Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htmmessage - what gives?
 
Rick B said:
Ummmmm. How did you write this message then?

It looks to me like he replied to someone else's thread, rather than
starting a new one.

Ken, I don't know why you're having this problem. Have you considered
using Outlook Express (not Outlook) to read and post to the newsgroups?
OE has newsreader functionality, and operates more efficiently than the
web interface, at the cost of some of the fancy features like the
ability to rate posts. If you do use OE, you'll need to set up a news
account for the Microsoft newsreader at msnews.microsoft.com .
 
Dirk,

You are quite right, I was responding to a post, but I'm not able to make a
post. Other than the screen jumping a bit, no box or window opens to allow me
to make a post when I am signed in.

I do not understand why I would have to set up a "news account" with MSN. I
am not interested in news, only the discussions. I do not want to be
bombarded with a pile of junk from third parties who are only interested in
data mining my machine just to be able to participate in a forum discussion.
How in the world did anyone link "news" and discussion forums?

If that is really what it takes, then I want no part of it.

Ken
 
Ken said:
Dirk,

You are quite right, I was responding to a post, but I'm not able to make
a
post. Other than the screen jumping a bit, no box or window opens to allow
me
to make a post when I am signed in.

It sounds like you might have a popup blocker running, be it IE's, a third
party toolbar, or external application. Replies, somehow, do not get caught
as a popup, but a new post does.
I do not understand why I would have to set up a "news account" with MSN.
I
am not interested in news, only the discussions. I do not want to be
bombarded with a pile of junk from third parties who are only interested
in
data mining my machine just to be able to participate in a forum
discussion.
How in the world did anyone link "news" and discussion forums?

If that is really what it takes, then I want no part of it.

Setting up a news accoutn doesn't require registering with anyone, and the
only way you'd be bombarded with junk from third parties is if you posted
using a real email address. Dirk was simply suggesting that rather than
using the web based interface to access these Usenet newsgroups, you use
Outlook Express or other newsreader.

John Eddy
Microsoft Newsgroups Administrator
 
Ken:

Just a thought.... do you have a pop-up blocker on? I think posting a new
message through the interface uses a pop-up.
 
Yes,

I have the Google Toolbar Pop up blocker on. IT seems to me that these
replies "pop up" a window too. Are they different some how?
 
John,

Thanks for your reply. Yes, I'm using a Google popup blocker.

Just where on your site does it say "don't use a pop up blocker or you can't
post"?

In fact, I'll tell you up front that this is the most difficult, certainly
the slowest reacting (going from page to page), the least informative with
the least help, and has more restrictions and mutilple login requirements
than any forum I've ever seen. What's a matter U?

My guess is that it must be that way to intentionally turn off people from
communicating with one another about MS products.

When it comes to this reference to "NEWS and News Groups", are you trying to
start your own language where "NEWS" means something entirely different than
EVERY dictionary defines it and ALL people who grew up before ebonics and the
like under the connotation of news to be something QUITE different than
DISCUSSION of FORUM?

FORUMS are NOT "NEWS" no matter how many times Billy and the Boys tell you
differently. Just becuase Gates has more money than GOD, doesn't mean he has
license to change the language with some distortion.

If by NEWSGROUPS you are actually refering to discussions or forums, then
just say so, it's what everyone else understands them to be. If, on the other
hand, you actually believe there is some "news" in the discussion groups then
you need to stay after school with Mister WEBSTER until you understand the
difference.

IT AIN'T NEWS - Tell Billy I said so.

Ken
 
Ken said:
John,

Thanks for your reply. Yes, I'm using a Google popup blocker.

Have you tried turning it off to see if it makes a difference?
Just where on your site does it say "don't use a pop up blocker or
you can't post"?

In fact, I'll tell you up front that this is the most difficult,
certainly the slowest reacting (going from page to page), the least
informative with the least help, and has more restrictions and
mutilple login requirements than any forum I've ever seen. What's a
matter U?

Has it occurred to you that you are being unnecessarily rude to someone
who is trying to help you? John is not in charge of the group that
designed the web-based newsreader. Sure, there are problems with it,
and I wouldn't use it unless my company made me -- but Microsoft created
it in the first place at least partly because of the large numbers of
people whose companies block direct newsgroup access. In addition, they
wanted to add features to the simple, NNTP-based newsgroups they've been
hosting for years; features such as the ability to search for posts
without downloading their content, and the ability to identify whether a
post is an answer or not.

I think the problems you're experiencing, slowness aside, are probably
due to restrictions you've put on your web browser that suppress certain
features that the web newsreader depends on. If you're getting multiple
login prompts per session, I'm guessing that you don't allow "cookies"
to be stored on your PC. This will stymie most web sites that rely on
user-identification. Presumably you've read the part of the help where
it explains why you have to log in at all. One thing you could consider
doing -- but if you are really paranoid about Microsoft you probably
won't want to -- is set support.microsoft.com as a "trusted" web site.
Then you could allow cookies from trusted sites, and block them for
untrusted sites.
My guess is that it must be that way to intentionally turn off people
from communicating with one another about MS products.

Balderdash. Microsoft has hosted newsgroups for discussion and peer
support of their products for many years, since long before the web
newsreader was created. From a purely pragmatic view, this is a win-win
situation -- customers get the support they need, but from each other,
not from paid MS personnel.
When it comes to this reference to "NEWS and News Groups", are you
trying to start your own language where "NEWS" means something
entirely different than EVERY dictionary defines it and ALL people
who grew up before ebonics and the like under the connotation of news
to be something QUITE different than DISCUSSION of FORUM?

FORUMS are NOT "NEWS" no matter how many times Billy and the Boys
tell you differently. Just becuase Gates has more money than GOD,
doesn't mean he has license to change the language with some
distortion.

Plainly you have absolutely no knowledge of what Internet newsgroups
are, nor of their long, long history. Before you rant, you should try
to learn something about the subject. Since you have the Google
popup-blocker installed, maybe you have the Google toolbar with it. I
suggest you type "What is a newsgroup?" into the Google search box.
 
Dirk,

I appreciate your response and can understand why you thought my response
somewhat rude, however, there are certian fabrications and distortions that
must be called to task in civilized society. If society is to function well,
the key determinant to that is clear communication, not distortions.

I believe it is our collective duty to blow the whistle whenver we see or
hear a distortion, because deliberate distortions are generally meant to
place a "red herring" before the "other side" or they are perpetrated by
those who do not understand the facts and get them confused.

As it has been often stated, "it takes a village to raise a child" and so
too must we correct those who stray from the path of understanding. Putting
it more bluntly, there are far too many "parrots" in the world who
regurgitate what they have heard and think it fun to "invent" new words or
meanings for existing words AND there are far too many "schemers" who want to
bend perception for some benefit to themsleves.

As for Mr. Webster, his definition of "NEWS", off the Merriam-Webster
webstie is as follows:

" news
Pronunciation: 'nüz, 'nyüz
Function: noun plural but singular in construction
Usage: often attributive
1 a : a report of recent events b : previously unknown information <I've got
news for you>
2 a : material reported in a newspaper or news periodical or on a newscast b
: matter that is newsworthy"

For those who have had the pleasure of a course in critical thinking and /
or deductive reasoning at some time in their education, it would appear
obvious to the casual observer that there three keys within that definiton.

1) Recent events, generally thought of as "current events", that generally
deal with subjects like: man bites big dog, Woman knocks over 20 7/11's in
one week, and Honey - I shrunk the kids.

2)That the information relayed was previously unknown to the general
population like: Atomic bomb blows up Hiroshima, Jefferson had a dalliance
with one his slaves, Saudi King pardons those who oppose him.

3)That it happens in a publicly recognized news source, paper, periodical,
broadcast AND that it's news worthy.

Now then, the fundamental purpose of Product Forums or Discussions is to
alleviate the burden on the manufacturer of providing readily available and
technically competant reps to answer questions about their very poorly
documented products (meaning they don't want to spend the money-they cut
their cost). After all, why give away what you can sell? Especially when you
recognize that many people who are into technology also like to stroke their
own egos by showing off their knowldege, voila, you don't have to pay for a
tech to do the job, you get free volunteers!

In the begining, USER GROUPS (for many differnt thngs) were basically
started by people who had bought the same products and were trying to find
out answers to problems that were not forthcoming from the manufacturer for
what ever reason.

Today, well over 95% of the content of all product related forums are about
folks having problems with a product and who are trying to get an answer from
some one else who owns that product and may have had the same problem and
resolved it in some fashion.

There's no NEWS in that or anything about it. Anything that really is NEWS
about the company or a product is kept for a press release, a public meeting
or conference, or announced through their website or dealer/ rep network.

Is it "NEWS" when a member of the Ladies Garden Club asks how much
fertilizer to put on her petunias and receives response from other members?
Absolutely not.

Now consider this: How many other software moguls own a bonafide news
organization like MSNBC? Answer - None. How many others got to be the richest
man in the world by being the dullest knife in the drawer? Answer - None.

Bill understands well that we have entered the age where he can sell
information and knowledge and that it is a departure from the past. He also
understands the concept of market growth and market perception well - that's
how you put together a virtual monopoly. Keep those knwledge boundaries tight
and segment the knowledge you sell to maximize follow on sales to the
original product. Almost like the old Razor and blades cliche only Bill does
not give away the Razor.

If you are in the business of selling the add-on products (books, courses,
and so on) to support the original product, would it be in your best interest
to have the smoothest working "Forum" for people to get answers, or would you
want them to get frustrated and have to buy your add-on products? What if you
got everyone to think that they were buying knowledge and information as
"news"?

OR are you trying to tell me that the largest and richest software comany on
the face of the planet can't make a simple forum work as well as any other?

Time to wake up, smell the coffee, and recognize a perversion of the
language when you see one. Oh, yeah - it's good to wonder why too.

Ken
 
[bulk of uninformative screed snipped]
In the begining, USER GROUPS (for many differnt thngs) were basically
started by people who had bought the same products and were trying to
find out answers to problems that were not forthcoming from the
manufacturer for what ever reason.

Today, well over 95% of the content of all product related forums are
about folks having problems with a product and who are trying to get
an answer from some one else who owns that product and may have had
the same problem and resolved it in some fashion.

There's no NEWS in that or anything about it. Anything that really is
NEWS about the company or a product is kept for a press release, a
public meeting or conference, or announced through their website or
dealer/ rep network.

I suggest once more that you Google for "What is a newsgroup?". You
might go on to "USENet", and follow up with "NNTP".

When you're done with that, have a go at "plonk".
 
oh...HI.
Ken said:
Dirk,

I appreciate your response and can understand why you thought my response
somewhat rude, however, there are certian fabrications and distortions that
must be called to task in civilized society. If society is to function well,
the key determinant to that is clear communication, not distortions.

I believe it is our collective duty to blow the whistle whenver we see or
hear a distortion, because deliberate distortions are generally meant to
place a "red herring" before the "other side" or they are perpetrated by
those who do not understand the facts and get them confused.

As it has been often stated, "it takes a village to raise a child" and so
too must we correct those who stray from the path of understanding. Putting
it more bluntly, there are far too many "parrots" in the world who
regurgitate what they have heard and think it fun to "invent" new words or
meanings for existing words AND there are far too many "schemers" who want to
bend perception for some benefit to themsleves.

As for Mr. Webster, his definition of "NEWS", off the Merriam-Webster
webstie is as follows:

" news
Pronunciation: 'n¨¹z, 'ny¨¹z
Function: noun plural but singular in construction
Usage: often attributive
1 a : a report of recent events b : previously unknown information <I've got
news for you>
2 a : material reported in a newspaper or news periodical or on a newscast b
: matter that is newsworthy"

For those who have had the pleasure of a course in critical thinking and /
or deductive reasoning at some time in their education, it would appear
obvious to the casual observer that there three keys within that definiton.

1) Recent events, generally thought of as "current events", that generally
deal with subjects like: man bites big dog, Woman knocks over 20 7/11's in
one week, and Honey - I shrunk the kids.

2)That the information relayed was previously unknown to the general
population like: Atomic bomb blows up Hiroshima, Jefferson had a dalliance
with one his slaves, Saudi King pardons those who oppose him.

3)That it happens in a publicly recognized news source, paper, periodical,
broadcast AND that it's news worthy.

Now then, the fundamental purpose of Product Forums or Discussions is to
alleviate the burden on the manufacturer of providing readily available and
technically competant reps to answer questions about their very poorly
documented products (meaning they don't want to spend the money-they cut
their cost). After all, why give away what you can sell? Especially when you
recognize that many people who are into technology also like to stroke their
own egos by showing off their knowldege, voila, you don't have to pay for a
tech to do the job, you get free volunteers!

In the begining, USER GROUPS (for many differnt thngs) were basically
started by people who had bought the same products and were trying to find
out answers to problems that were not forthcoming from the manufacturer for
what ever reason.

Today, well over 95% of the content of all product related forums are about
folks having problems with a product and who are trying to get an answer from
some one else who owns that product and may have had the same problem and
resolved it in some fashion.

There's no NEWS in that or anything about it. Anything that really is NEWS
about the company or a product is kept for a press release, a public meeting
or conference, or announced through their website or dealer/ rep network.

Is it "NEWS" when a member of the Ladies Garden Club asks how much
fertilizer to put on her petunias and receives response from other members?
Absolutely not.

Now consider this: How many other software moguls own a bonafide news
organization like MSNBC? Answer - None. How many others got to be the richest
man in the world by being the dullest knife in the drawer? Answer - None.

Bill understands well that we have entered the age where he can sell
information and knowledge and that it is a departure from the past. He also
understands the concept of market growth and market perception well - that's
how you put together a virtual monopoly. Keep those knwledge boundaries tight
and segment the knowledge you sell to maximize follow on sales to the
original product. Almost like the old Razor and blades cliche only Bill does
not give away the Razor.

If you are in the business of selling the add-on products (books, courses,
and so on) to support the original product, would it be in your best interest
to have the smoothest working "Forum" for people to get answers, or would you
want them to get frustrated and have to buy your add-on products? What if you
got everyone to think that they were buying knowledge and information as
"news"?

OR are you trying to tell me that the largest and richest software comany on
the face of the planet can't make a simple forum work as well as any other?

Time to wake up, smell the coffee, and recognize a perversion of the
language when you see one. Oh, yeah - it's good to wonder why too.

Ken
 
G'day

I am finding diffcult starting a new question, but can reply to other
peoples posts. Would anyone have a suggestion for me to overcome this.

Thanks

Greg
 

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