i can't find my dvd/cdrom

[Guest]

Hi Computer experts,

I can't find my dvd/cd rom icon in "my computer" and instead i have a Local
disk drive with a question mark on it that says D:\ this refers to a to a
location that is unavailable. In my device manager and next to my Dvd/ cdrom
drive i have a question mark and it says the device cannot start (code 10)

could you please give me some ideas on how to fix it.

thank you
Yan

 

[Wesley Vogel]

[[Code 10
If the device has a FailReasonString value in its hardware key, that string
appears as the error message. The driver or enumerator puts this registry
string value there. If there is no FailReasonString in the hardware key, you
receive the following error message:

This device cannot start. (Code 10)

Recommended resolution
Device failed to start. Click Update Driver to update the drivers for this
device. On the General Properties tab of the device, click Troubleshoot to
start the Troubleshooting Wizard. ]]
from...
http://support.microsoft.com/kb/310123#XSLTH3171121122120121120120

This applies to XP also if you have TweakUI...
Missing Drives in My Computer and Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;191579

Restore CD/DVD Drives to Explorer
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[MAP]

Hi Computer experts,

I can't find my dvd/cd rom icon in "my computer" and instead i have a
Local disk drive with a question mark on it that says D:\ this refers
to a to a location that is unavailable. In my device manager and next
to my Dvd/ cdrom drive i have a question mark and it says the device
cannot start (code 10)

could you please give me some ideas on how to fix it.

thank you
Yan

If you use the
"Restore CD/DVD Drives to Explorer from Doug Knox" that Wesley gave you you
will need to reboot after running the edits. This just happened to me last
week after removing a Roxio program.
Good Luck

 

[Wesley Vogel]

There's always something, huh, Mike? ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In