I cannot send or receive emails

[Guest]

I'm running Outlook 2003 on a laptop in a newly created Home Office network.
Outlook could send and receive fine for about a week after the network was
created.
When I click the Send/Receive button, a window immediately pops up with the
following message:
"You don't have the necessary permissions to perform this operation"
Nothing on the laptop was changed to suggest this message.
None of the options in Outlook seem to prevent this and my firewall is not
preventing any exchange of info.
I tried uninstalling the program and re-installing it but 2003 seems to
remember all the previous settings and even emails were retrieved between the
two operations.
Any help would be greatly appreciated.
debandee

 

[Guest]

Hi

You could try performing the steps mentioned in the link below and see if it
works

http://support.microsoft.com/kb/813514/en-us

 

[Guest]

Thank you for the help but unfortunately it didn't help.

I followed all the steps listed but the error didn't go away.
I went through my service provider (Bigpond in Australia) and their tech
help was stumped and put me onto Microsoft.
The first level tech people were stumped as well and this problem was
elevated to Level 2 and was give 89 days of free help.
This chap spent several hours with me uninstalling and reinstalling
everything from PC-cillin to Office to E-mail accounts to even resending me a
permissions reset link (a last resort) with no luck.
I called in a computer wizz who finally worked a permanent was around the
problem rather than removing it.
He set up a new User Profile and brought all my files across (which must
have left the permissions file behind) and it works. He claims he could have
fixed it but I have a working solution and I'm back in business.

Thanks for your help anyway.
Derek