I can send new email but I cannot send reply email

[Guest]

Whenever I receive email messages from any of the accounts in outlook 2003 I
cannot send a reply message. It will just sit in the outbox and when you try
to click the send button nothing happens. If you select all the text in that
reply email message and copy it to a new email message, send it and it works.
I've checked the account setting in outlook and they are correct, including
authentication for outgoing mail. I've checked the anti-virus settings and
firewall settings and all are correct. What else could it be?

 

[Brian Tillman]

Whenever I receive email messages from any of the accounts in outlook
2003 I cannot send a reply message. It will just sit in the outbox
and when you try to click the send button nothing happens. If you
select all the text in that reply email message and copy it to a new
email message, send it and it works. I've checked the account setting
in outlook and they are correct, including authentication for
outgoing mail. I've checked the anti-virus settings and firewall
settings and all are correct. What else could it be?

It could also be a failure to properly authenticate to the outgoing server.

 

[Guest]

Authentication works on every account for sending and receiving email except
when it is a reply to a recevied email message. Also if you take the replied
email message that sits in the outbox, and never leaves, and select all the
text and copy it to a new emaill message, then send it. It will work every
time. Try that by chosing the reply function and go through the process of
responding to that email and click send, it will go to the outbox, appear
that it will go through and then nothing happens and it stays in the outbox.

 

[Brian Tillman]

Authentication works on every account for sending and receiving email
except when it is a reply to a recevied email message. Also if you
take the replied email message that sits in the outbox, and never
leaves, and select all the text and copy it to a new emaill message,
then send it. It will work every time. Try that by chosing the reply
function and go through the process of responding to that email and
click send, it will go to the outbox, appear that it will go through
and then nothing happens and it stays in the outbox.

Enable logging and post the contents of the OPMLog.log file. That may
contain a clue as to what's happening.