A
Alex
Dear outlook community,
I have searched this forum several times and I have seen several comments on
send/receive problems with outlook, and specifically, problems with email not
sending.
I think I have something new, and if I don't, please direct me to the
correct thread.
I have set up my mother-in-laws new Dell studio XPS with 64-bit Vista
Ultimate and Office Pro 2007. I have set up two email accounts (gmail and
verizon) with no problem. Test emails are able to send, and I am able to
receive those test emails in outlook on the new computer and also my phone,
and I can also see them with webmail. So I know it's sending. And I'm also
able to receive emails from other people with no problem.
Here is the Problem - I go to send an email, and it just hangs in the outbox
forever. No error messages, no nothing. In fact, outlook says that
send/receive is complete.
I have searched for a long time trying to find a solution:
1) checked to see if all server settings are correct and are properly
authenticated.
2) I generated new PST files and set up outlook with those new ones.
3) checked to see if there were any rules on delaying email from sending
4) checked message options for any 'do not send before...' dates or times
5) I disabled all antivirus mail checking to see if that was the issue, and
I removed all plug-ins from outlook that were associated with any
antivirus/spyware programs
Called dell and they are useless. Cannot connect to microsoft to veryify my
new office purchase for free-of-charge support. I would rather not spend $40
for a phone call.
I feel like I'm missing something simple. Sorry for the long thread, and
again if this has been addressed previously, kindly point me in the right
direction. I could not find it with the search.
I have searched this forum several times and I have seen several comments on
send/receive problems with outlook, and specifically, problems with email not
sending.
I think I have something new, and if I don't, please direct me to the
correct thread.
I have set up my mother-in-laws new Dell studio XPS with 64-bit Vista
Ultimate and Office Pro 2007. I have set up two email accounts (gmail and
verizon) with no problem. Test emails are able to send, and I am able to
receive those test emails in outlook on the new computer and also my phone,
and I can also see them with webmail. So I know it's sending. And I'm also
able to receive emails from other people with no problem.
Here is the Problem - I go to send an email, and it just hangs in the outbox
forever. No error messages, no nothing. In fact, outlook says that
send/receive is complete.
I have searched for a long time trying to find a solution:
1) checked to see if all server settings are correct and are properly
authenticated.
2) I generated new PST files and set up outlook with those new ones.
3) checked to see if there were any rules on delaying email from sending
4) checked message options for any 'do not send before...' dates or times
5) I disabled all antivirus mail checking to see if that was the issue, and
I removed all plug-ins from outlook that were associated with any
antivirus/spyware programs
Called dell and they are useless. Cannot connect to microsoft to veryify my
new office purchase for free-of-charge support. I would rather not spend $40
for a phone call.
I feel like I'm missing something simple. Sorry for the long thread, and
again if this has been addressed previously, kindly point me in the right
direction. I could not find it with the search.