I can only open Outlook in Safe Mode

M

miamibeachdog

Outlook 2007 won't boot at all om its own. The only way I can boot it is to
hit contol/alt/delete and do an end task. Afgter that when I try to open it
it says that Oulook didn't open proerly last time and asks me if I would like
to open it in safe mode. It says starting in safe mode will help me correct
or isolate a startup problem, but I don't have any way of knowing what the
problem is to correct it.
 
M

Milly Staples [MVP - Outlook]

When you open Outlook in Safe mode, disable all add-ins (Outlook 2007 -
Tools->Trust Center). Start Outlook normally and begin enabling the add-ins
one by one, closing and restarting Outlook each time.

When you find the errant program/add-in that is causing the problem (most
likely iTunes as of late), check with the program's support to see if they
have an updated version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, miamibeachdog asked:

| Outlook 2007 won't boot at all om its own. The only way I can boot
| it is to hit contol/alt/delete and do an end task. Afgter that when
| I try to open it it says that Oulook didn't open proerly last time
| and asks me if I would like to open it in safe mode. It says
| starting in safe mode will help me correct or isolate a startup
| problem, but I don't have any way of knowing what the problem is to
| correct it.
 
M

miamibeachdog

I tried that, but it only let me uncheck the boxes for a few of the add-ins.
( It did let me disable iTunes.) When I tried to disable Microsoft Outlook
Mobile Access, Microsoft VBA for Outlook Addin, Outlook Change Notifier, and
Windows Search Email Indexer I got the following error message: The
connected state of Office Add_Ins registered in HKEY_LOCAL_MACHINE cannot be
changed. Basically I I disabled the add-ins it allowed me to and rebooted
Outlook. Same problem. It will not open. It is only after I shut it down
throough the task manager that I can restart it because it asks me if I want
to open in safe mode.
 

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