I can no longer receive messages.

G

Guest

My Outlook 2003 is no longer receiving messages. It performs the
Send/Receive operation and does not find messages. However, when I check my
mail on the webmail service through Cox, I find that many emails have been
received. I have tested the account and Outlook sends fine but even the test
emails were hung up. All my settings are unchanged. My McAfee Spamkiller
also isn't catching any email, which leads me to believe the messages aren't
even reaching the computer.

Thanks for any advice.

KAK
 
J

Jeff Stephenson [MSFT]

My Outlook 2003 is no longer receiving messages. It performs the
Send/Receive operation and does not find messages. However, when I check my
mail on the webmail service through Cox, I find that many emails have been
received. I have tested the account and Outlook sends fine but even the test
emails were hung up. All my settings are unchanged. My McAfee Spamkiller
also isn't catching any email, which leads me to believe the messages aren't
even reaching the computer.

Thanks for any advice.

KAK
Click to expand...

Do you get any error messages when you try to receive? If not, could you
turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file after you try to receive?
 
G

Guest

Jeff,

I do not receive error messages. It just acts like I don't have any
messages.

Here's the log file:



2005.03.14 19:53:14 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.03.14 19:53:14 pop.west.cox.net: Synch operation started (flags =
00000001)
2005.03.14 19:53:14 pop.west.cox.net: UploadItems: 0 messages to send
2005.03.14 19:53:14 pop.west.cox.net: Synch operation completed
2005.03.14 19:53:14 pop.west.cox.net: Synch operation started (flags =
00000030)
2005.03.14 19:53:14 pop.west.cox.net: DoPOPDownload(flags = 00000030, max
msg = ffffffff): full items
2005.03.14 19:53:14 POP3 (127.0.0.1): Begin execution
2005.03.14 19:53:14 cmsu2.cmsu.edu: Synch operation started (flags = 00000001)
2005.03.14 19:53:14 POP3 (127.0.0.1): ========= Initial blob =========
2005.03.14 19:53:14 POP3 (127.0.0.1): ===================================
2005.03.14 19:53:14 cmsu2.cmsu.edu: UploadItems: 0 messages to send
2005.03.14 19:53:14 cmsu2.cmsu.edu: Synch operation completed
2005.03.14 19:53:14 cmsu2.cmsu.edu: Synch operation started (flags = 00000030)
2005.03.14 19:53:14 cmsu2.cmsu.edu: DoPOPDownload(flags = 00000030, max msg
= ffffffff): full items
2005.03.14 19:53:14 POP3 (127.0.0.1): Port: 110, Secure: no, SPA: no
2005.03.14 19:53:14 POP3 (127.0.0.1): Finding host
2005.03.14 19:53:14 POP3 (127.0.0.1): Begin execution
2005.03.14 19:53:14 POP3 (127.0.0.1): Connected to host
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK MSK POP3 Server ready
2005.03.14 19:53:14 POP3 (127.0.0.1): Authorizing to server
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] USER (e-mail address removed)
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK Password required
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] PASS *****
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK Logged in
2005.03.14 19:53:14 POP3 (127.0.0.1): Authorized to host
2005.03.14 19:53:14 POP3 (127.0.0.1): Connected to host
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] STAT
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK 0 0
2005.03.14 19:53:14 POP3 (127.0.0.1): ==== Comparing server and local blobs
====
2005.03.14 19:53:14 POP3 (127.0.0.1):
==========================================
2005.03.14 19:53:14 POP3 (127.0.0.1): Do deletions: LoS: no
2005.03.14 19:53:14 POP3 (127.0.0.1): Disconnecting from host
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] QUIT
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK Goodbye
2005.03.14 19:53:14 POP3 (127.0.0.1): Disconnected from host
2005.03.14 19:53:14 POP3 (127.0.0.1): ========= No blob changes =========
2005.03.14 19:53:14 POP3 (127.0.0.1): ===================================
2005.03.14 19:53:14 POP3 (127.0.0.1): End execution
2005.03.14 19:53:14 pop.west.cox.net: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.03.14 19:53:14 pop.west.cox.net: Synch operation completed
2005.03.14 19:53:14 POP3 (127.0.0.1): ========= Initial blob =========
2005.03.14 19:53:14 POP3 (127.0.0.1): ===================================
2005.03.14 19:53:14 POP3 (127.0.0.1): Port: 110, Secure: no, SPA: no
2005.03.14 19:53:14 POP3 (127.0.0.1): Finding host
2005.03.14 19:53:14 POP3 (127.0.0.1): Connected to host
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK MSK POP3 Server ready
2005.03.14 19:53:14 POP3 (127.0.0.1): Authorizing to server
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] USER (e-mail address removed)
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK Password required
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] PASS *****
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK Logged in
2005.03.14 19:53:14 POP3 (127.0.0.1): Authorized to host
2005.03.14 19:53:14 POP3 (127.0.0.1): Connected to host
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] STAT
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK 0 0
2005.03.14 19:53:14 POP3 (127.0.0.1): ==== Comparing server and local blobs
====
2005.03.14 19:53:14 POP3 (127.0.0.1):
==========================================
2005.03.14 19:53:15 POP3 (127.0.0.1): Do deletions: LoS: no
2005.03.14 19:53:15 POP3 (127.0.0.1): Disconnecting from host
2005.03.14 19:53:15 POP3 (127.0.0.1): [tx] QUIT
2005.03.14 19:53:15 POP3 (127.0.0.1): <rx> +OK Goodbye
2005.03.14 19:53:15 POP3 (127.0.0.1): Disconnected from host
2005.03.14 19:53:15 POP3 (127.0.0.1): ========= No blob changes =========
2005.03.14 19:53:15 POP3 (127.0.0.1): ===================================
2005.03.14 19:53:15 POP3 (127.0.0.1): End execution
2005.03.14 19:53:15 cmsu2.cmsu.edu: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.03.14 19:53:15 cmsu2.cmsu.edu: Synch operation completed

Thanks!

KAK
 
B

Brian Tillman

KAK said:
I do not receive error messages. It just acts like I don't have any
messages.

Here's the log file:
Click to expand...
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] STAT
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK 0 0
Click to expand...

This says your POP server is reporting no new messages. Your server is
telling Outlook that there's nothing for it to download. This is a server
issue and not an Outlook one, if you can see new messages on the server when
you look via a web interface.
 
G

Guest

Thanks a lot...I'll contact them.

KAK

Brian Tillman said:
KAK said:
I do not receive error messages. It just acts like I don't have any
messages.

Here's the log file:
Click to expand...
2005.03.14 19:53:14 POP3 (127.0.0.1): [tx] STAT
2005.03.14 19:53:14 POP3 (127.0.0.1): <rx> +OK 0 0
Click to expand...

This says your POP server is reporting no new messages. Your server is
telling Outlook that there's nothing for it to download. This is a server
issue and not an Outlook one, if you can see new messages on the server when
you look via a web interface.
Click to expand...
 

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