I am trying to open a saved document but it keeps saying that the.

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Guest

file is not available. A pop-up window also comes up about a the file
normal.dot alreadys exist. its asking me to replace it.
 
Disable the Office Plug-in in Norton AntiVirus.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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