I am getting mail return stating "persistent transient failure"?

[Guest]

I use Outlook 2000 for email. When I send mail, it is delivered but 2 or 3
days later I receive an error message "Persistent Transient Failure: Delivery
time expired" with a code 4.4.7

this is the entire error message:
Final-Recipient: rfc822; (e-mail address removed)
Action: failed
Status: 4.4.7 Unable to contact host for 1 days, -original_message_forwarded
Diagnostic-Code: smtp; Persistent Transient Failure: Delivery time expired
Last-Attempt-Date: 15 Mar 2007 2:40:39 +0000


The same occurs when people send me email. I get their mail but they get
error messages for several days about it. I have spoken to Comcast at least 8
times and checked my properties and they are all correct.
Any help would be most appreciated.
leon

 

[Brian Tillman]

I use Outlook 2000 for email. When I send mail, it is delivered but
2 or 3 days later I receive an error message "Persistent Transient
Failure: Delivery time expired" with a code 4.4.7

this is the entire error message:
Final-Recipient: rfc822; (e-mail address removed)
Action: failed
Status: 4.4.7 Unable to contact host for 1 days,
-original_message_forwarded Diagnostic-Code: smtp; Persistent
Transient Failure: Delivery time expired Last-Attempt-Date: 15 Mar
2007 2:40:39 +0000

That's a server error and your Outlook has nothing to do with it. You can't
fix it. Only the manager of the failing server can.

 

[Guest]

That's a server error and your Outlook has nothing to do with it. You can't
fix it. Only the manager of the failing server can.

I have spoken to about 8 different techs at comcast. They tell me that the
problem will be forwarded to their next "tier" of people for clarification
and the problem should be resolved withing 72 hours. this has been over 6
weeks now.
How can I impress the fact that it is their server problem? is there
anything i should tell them?
an changing my email address rectify the problem?
Leon

 

[Brian Tillman]

I have spoken to about 8 different techs at comcast. They tell me
that the problem will be forwarded to their next "tier" of people for
clarification and the problem should be resolved withing 72 hours.
this has been over 6 weeks now.
How can I impress the fact that it is their server problem?

The best you can do it enable diagnostic logging and show them that their
server accepts the message with that log. Once their server accepts the
message, your ISP is responsible for delivery.
http://support.microsoft.com/kb/831053/en-us