hyperlink

[Guest]

when I click on an hyperlink in an e-mail in outlook, a box comes up and says
"general failure. application not found" how do I correct that and be able to
open up hyperlinks?

 

[Diane Poremsky [MVP]]

have you reset web settings in Internet Explorer yet?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[F.H. Muffman]

when I click on an hyperlink in an e-mail in outlook, a box comes up and
says
"general failure. application not found" how do I correct that and be able
to
open up hyperlinks?

Control Panel - Internet Options - Programs - 'Make Default' button under
Default Web Browser.
Try clicking a hyperlink in Outlook.

If something is unclear, please let us know what version of Windows and what
version of IE you are running, or what web browser you are using.

 

[Guest]

no i have not, it is a problem in my outlook 2007

 

[Guest]

I am running office 2007 i tried resetting web settings to no avail

 

[F.H. Muffman]

I am running office 2007 i tried resetting web settings to no avail

What web browser? IE? Firefox? Opera? What does it say if you go to
Control Panel - Internet Options - Programs under Default web browser?

If you open up word, type in http://www.cnn.com and control-click on it,
does it open correctly?

 

[Guest]

Many of us prefer to use another browser as our default, rather than IE. I
was having the same problem in Outlook 2007, using Firefox as my default
browser. SOLUTION: Open Firefox browser before clicking links in Outlook.

 

[F. H. Muffman]

Many of us prefer to use another browser as our default, rather than IE. I
was having the same problem in Outlook 2007, using Firefox as my default
browser. SOLUTION: Open Firefox browser before clicking links in Outlook.

It is called *troubleshooting*, sir. If what I said above fixed the
problem, then I would have continued to troubleshoot it to get whatever
browser the OP wanted to use to work.

FWIW, I use firefox almost exclusively. I do not have to start Firefox
before clicking links in OL.