Hyperlink Multi Window Opening Problem

[Guest]

I have a Toshiba laptop that is only a few months old which is running Vista.

Whenever I click on a Hyperlink either within an email or as part of an on
line form, this opens up in excess of 40 plus windows.

I read a solution to this on your site stating that if the following

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

was pasted into the start/search area and then restarting my pc, this should
fix the problem.

I did this but I still get the same problem.

Please can you suggest an alternative or tell me if you think I am not
pasting in the right place or if I have incorrectly typed the following

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

I would very much appreciate any help anyone out there can give me on this.

Many thanks,

 

[Ramesh, MS-MVP]

Hi Paul,

Here you go.

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/mailtoprotocol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have a Toshiba laptop that is only a few months old which is running Vista.

Whenever I click on a Hyperlink either within an email or as part of an on
line form, this opens up in excess of 40 plus windows.

I read a solution to this on your site stating that if the following

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

was pasted into the start/search area and then restarting my pc, this should
fix the problem.

I did this but I still get the same problem.

Please can you suggest an alternative or tell me if you think I am not
pasting in the right place or if I have incorrectly typed the following

"C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE

I would very much appreciate any help anyone out there can give me on this.

Many thanks,

 

[Guest]

Hi Shawn,

Many thanks for your very thorough explanation on how to stop hyperlink
opening multi windows.

I checked the HKEY_CLASSES_ROOT\mailto and it is set up correctly as shown
in your screen shot.

I have also set up the mail again making windows mail the default exactly as
you instructed.

Unfortunatley however, my problem still remains with between 41 and 60
windows opening when I click on a hyperlink within an email.

Do you have any other suggestions for me.

 

[Guest]

Hi Ramesh,

Thank you for you advice on resolving the problem of multi windows opening
when I click on a hyperlink in an email.

Unfortunately I have followed your instructions to the letter but still have
the same problem with between 40 and 60 windows opening.

Do you have any other suggetions for me please.