Hyperlink Error - Outlook drops anchor suffix after sending

C

C720297

When sending text in emails that has an inserted hyperlink to a web page
anchor from Outlook 2007, it appears that users of Outlook 2003 only receive
the link to the page, rather than to the page anchor.

For example; an INSERTED hyperlink such as;

http://www.bogus.com.au/ism/website/webpage.asp#page_anchor

arrives as

http://www.bogus.com.au/ism/website/webpage.asp

Obviously, because it is inserted into the text in the email, the link
itself is not visible to the end user. The idea here is to provide a link to
a specific part of a web page, instead of landing at the top of the page, but
this Outlook anomaly is frustrating my efforts... can you provide a solution?
 
D

Diane Poremsky [MVP]

Does it work if you use another mail client to send? Does it actually get
dropped or does the recipient's computer not honor the anchor? What browser
do they use?

I've seen similar issues with IE8 and windows live mail.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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mailto:[email protected]

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Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803
 
V

VanguardLH

C720297 said:
When sending text in emails that has an inserted hyperlink to a web page
anchor from Outlook 2007, it appears that users of Outlook 2003 only receive
the link to the page, rather than to the page anchor.

For example; an INSERTED hyperlink such as;

http://www.bogus.com.au/ism/website/webpage.asp#page_anchor

arrives as

http://www.bogus.com.au/ism/website/webpage.asp

Obviously, because it is inserted into the text in the email, the link
itself is not visible to the end user. The idea here is to provide a link to
a specific part of a web page, instead of landing at the top of the page, but
this Outlook anomaly is frustrating my efforts... can you provide a solution?

Does it work if you just enter or paste in the *text* for the URL instead of
using the Insert menu? URLs are just text, but then maybe you're composing
in HTML format instead of plain-text format.
 

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