Human interface device driver missing?

[Guest]

Hello group..
Have a fairly new Dell computer running WinXP. Recently bought a new
numeric keypad for it, which is USB. I plugged it in, the system recognized
it, but then popped up the larger window like when you install hardware that
needs drivers. I told it to search and it could not find a driver and thus
the keypad didn't work. I then connected it to another dell in the office,
the same "new hardware" balloon popped up, then it popped up "Human interface
Driver" something and then said " your new hardware is working" and it did.
I opened the device driver on that computer and see under hardware profiles,
it lists Human Interface, but then I opened my device driver and has no such
animal. Both systems are running the same OS, how could mine be missing
this? I then tried the USB mouse from the second computer on mine and same
thing..Couldn't find a driver...Is this somehow shut off in my computer, or
was it somehow removed? Can it be restored without wiping out my computer?
Thanks for any help!!!!
John

 

[Quaoar]

Hello group..
Have a fairly new Dell computer running WinXP. Recently bought a new
numeric keypad for it, which is USB. I plugged it in, the system
recognized it, but then popped up the larger window like when you
install hardware that needs drivers. I told it to search and it
could not find a driver and thus the keypad didn't work. I then
connected it to another dell in the office, the same "new hardware"
balloon popped up, then it popped up "Human interface Driver"
something and then said " your new hardware is working" and it did. I
opened the device driver on that computer and see under hardware
profiles, it lists Human Interface, but then I opened my device
driver and has no such animal. Both systems are running the same OS,
how could mine be missing this? I then tried the USB mouse from the
second computer on mine and same thing..Couldn't find a driver...Is
this somehow shut off in my computer, or was it somehow removed? Can
it be restored without wiping out my computer? Thanks for any
help!!!!
John

Go directly to www.dell.com. find your model computer at the dell
support site. Look for drivers. find your model mouse and numpad, look
for drivers. if all else fails, call dell support.

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