HTTP 500 error

[Guest]

I keep getting this error when I try and access my works secure site. Used to
be able too? The support page suggests a fix - Q831167 but I already have it
and SP1.
When I try and download Q831167 it says I must have SP1 loaded....but I DO !
So infuriating.
Can anyone help?

 

[Galen]

In Graf <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I keep getting this error when I try and access my works secure site.
Used to be able too? The support page suggests a fix - Q831167 but I
already have it and SP1.
When I try and download Q831167 it says I must have SP1 loaded....but
I DO ! So infuriating.
Can anyone help?

Try this:

How to troubleshoot problems accessing secure Web pages with ...:
http://support.microsoft.com/default.aspx?kbid=870700&product=windowsxpsp2

That's not a whole heck of a lot of help really but the basic ideas are
there. I'd try those and work up from there. If nothing else have you tried
the IT department at work?

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes

 

[Guest]

Thanks Galen but I forgot to add - my OS is Windows ME not XP using IE
service pack 1.

 

[Galen]

In Graf <[email protected]> had this to say:

My reply is at the bottom of your sent message:

Thanks Galen but I forgot to add - my OS is Windows ME not XP using IE
service pack 1.

Well that's a bit of a commundrum now isn't it? Actually I liked ME a
lot.

Take a look here:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q261328&

Does that help?

On the bottom part of the URL that I gave you there's some options that you
still might give a try.

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes