HTML's not being recognised

[Grumple]

Hi all,

A new program (Autodesk Revit architecture 2009) I have installed opens an
HTML file on startup (a recent files page named index.html)

When it comes to opening it, I get a pop up informing me of a file download
and whether I want to open or save it.

Problem is that it should just open it automatically... and when I click
'open' internet explorer does nothing with it. (I have managed to open it
from here in firefox ((which proves the file is valid - but is useless in
firefox)), but it still won't open automatically in Revit).

The html is created on the fly in the C:\temp folder.

When I close this message and move on to try and register the program,
another html attempts to open and I get the same problem... Which means the
programme is totally un-usable!

Why does my XP all of a sudden not recognize html files from this program???

Any help would be greatly appreciated!

Thanks

p.s. - Autodesk support is next to nothing

 

[Mark L. Ferguson]

"Allow Active content to run in my computer" is a Security area checkbox at
IE, Tools menu, Options, Advanced tab, scroll down to Security.

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[Grumple]

Hi Mark,

I really thought you'd cracked it then! But alas...

Still just has the same problem... I checked on another machine that works
fine with the program, and that doesn't have the "Allow Active..." box
checked.

Thanks for the input though : )

 

[Mark L. Ferguson]

It may be something wacked in the file association or protocol settings. I
would open Default Programs in Control Panel and look at 'associate a
filetype or protocol with a program' Something in the protocol area at the
bottom may be unusual. I would also look over the filetype association for
..url

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[Grumple]

Hi,

That seems to be advise for Windows Vista?

My control panel doesn't have that path...

Sounds like it could be helpful though... Would my path be folder options >
file types?

Really don't understand why it won't open. It's just a normal HTML!

Please help

 

[Mark L. Ferguson]

I couldn't guess what that app might be doing to open a browser object.
Since it appears in a %TEMP% location, it's probably doing something without
enough Permissions.

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Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP
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