html images disappear in stationery - outlook 2003

[Aaron Upcroft]

I have had someone create my own personalised html stationery for use in
outlook 2003. The stationery is made up of approximately 4-5 html images,
which together form the complete stationery.

The problem I am having is that the stationery appears fine when I am
composing an email, however if I take too long to write the email (usually
longer than about 30sec-1min) then the images in my stationery turn into
blank white boxes (like an image that hasn't yet loaded on website).

I have tested sending emails within my organisation as well and these blank
white boxes often show on the receiving end - which defeats the whole purpose
of having the stationery.

Is there a way around this issue? Are there some settings in outlook that
need to be changed to prevent this occurring?

FYI - i have already changed the "automatic download settings" in the
security tab of options menu so that outlook automatically downloads images -
don't think this has helped.


--
Aaron Upcroft

Founder & CEO - MORE
Published Finance & Legal Author

MORE is the unique combination home loan and legal conveyancing service,
based in Australia.

www.moregroup.com.au

 

[Milly Staples [MVP - Outlook]]

Are these blank windows with a little red X? Or just completely blank?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Aaron Upcroft asked:

| I have had someone create my own personalised html stationery for use
| in outlook 2003. The stationery is made up of approximately 4-5 html
| images, which together form the complete stationery.
|
| The problem I am having is that the stationery appears fine when I am
| composing an email, however if I take too long to write the email
| (usually longer than about 30sec-1min) then the images in my
| stationery turn into blank white boxes (like an image that hasn't yet
| loaded on website).
|
| I have tested sending emails within my organisation as well and these
| blank white boxes often show on the receiving end - which defeats the
| whole purpose of having the stationery.
|
| Is there a way around this issue? Are there some settings in outlook
| that need to be changed to prevent this occurring?
|
| FYI - i have already changed the "automatic download settings" in the
| security tab of options menu so that outlook automatically downloads
| images - don't think this has helped.