HP Software Repair Wizard

[Guest]

I used the above to restore my P.C to original settings but have lost
everything in 'my documents' folder including 'my music' and 'my pictures'
etc - is there any way of reversing what I did so I can access my documents?

 

[Brian A.]

I used the above to restore my P.C to original settings but have lost
everything in 'my documents' folder including 'my music' and 'my pictures'
etc - is there any way of reversing what I did so I can access my documents?

Did it perform a Format of the drive before "repairing/replacing"? If yes, unless
you have a backup of "My Documents" from which you can restore the files, there gone
with the format.

If no, what software did it exactly "repair/replace"?

Have you checked Start > Programs > Accessories > System Tools > System Restore?
If you can restore back to a date prior to the HP Repair, you will end up back where
you were before the repair.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Guest]

Hi Brian thanks for your response, Im not sure if it performed a format of
the drive, how could I find out?
I have tried system restore but doesnt look like I can go back to where I
was before I restored original factory settings.

 

[Brian A.]

Hi Brian thanks for your response, Im not sure if it performed a format of
the drive, how could I find out?

You would/should have been warned that continuing will format the drive and
erase/delete everything on the drive and then given the choice to continue or abort.

How many Restore/Repair disks were supplied with the machine?
If more than 1 which one was used?
What is the model of the HP?

I have tried system restore but doesnt look like I can go back to where I
was before I restored original factory settings.

Was there more than 1 restore point to choose from?
My guess is you do not keep backups either, which in theses days and times are
essential.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Elmo]

I used the above to restore my P.C to original settings but have lost
everything in 'my documents' folder including 'my music' and 'my pictures'
etc - is there any way of reversing what I did so I can access my documents?

Download and install Restoration or another Undelete program. The more
you use the hd with the deleted files, the more data you overwrite.

http://www.snapfiles.com/get/restoration.html