HP ScanJet 2400 driver for Windows Vista

G

Guest

Hi!

I'm trying windows vista RC1 with this webcam without success. First I
tried the 64 bits version of windows, but the scanner was not detected. Now
I'm using the 32 bits version.

The HP support told me they don't have plans to make drivers for windows
vista.

Anyone have this Scanner working? Anyone has an idea?
 
A

Andre Da Costa[ActiveWin]

Some of my devices and applications are not working, what should I do?

You can do a couple things; check the manufacturer's website for patches,
updated drivers or to simply find out about Vista support for the particular
product. If your internet connection is working in Windows Vista, I suggest
you try obtaining the drivers through Windows Update. Click Start > All
Programs > Windows Update > Turn on Windows Update. A list of available
updates will then be downloaded, you will have the option to view them, do
so and check off the appropriate drivers or software patches you need and
click Install.

For software, if you are running Windows Vista x64, certain types of
applications will not work; these include Win16 applications and Win32
applications that use Win16 installers. You can also try running the
application in Compatibility mode to see if it will work (full 32-bit
application applications supported). Right click the programs executable >
click Properties > "Compatibility" tab > under "Compatibility Mode" check
the Run this application in compatibility mode for: box > click in the list
box and choose a suitable version of Windows.
 
W

William

Have you tried going to the device manager and selecting the scanner and
then updating the drivers? When you do that you should then go through the
process and use the manual install rather than the automatic install. That
way you can select the location to install the drivers from.

William
 

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