hp psc1100 System Error Message

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  • Start date Start date
G

Guest

Started getting 'System Error' message when I try to print. Have tried all
troubleshooting suggestions such as uninstalling then reinstalling
softwear, etc, etc, nothing seems to work.
A troubleshooting suggestion is to try and print using >All
Programmes>Accessories>Notepad, type a message, > file >print. This worked
and the page was printed, so there is an established connection between the
computer and printer. However, if I try to print anything from a file, etc
or try to print a test page from the HP psc1100 series tool box, I keep
getting the 'System Error. The document cannot be printed due to a system
error' message. Can anyone give me advice on how to fix this?

The other problem I seem to be having is that I cannot seem
to be able to download the HP diagnostics plugin. Any advice on how I can get
it to download?
 
Chat with an HP Online Technician
http://welcome.hp.com/country/us/en/contact/chat_1.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| Started getting 'System Error' message when I try to print. Have tried all
| troubleshooting suggestions such as uninstalling then reinstalling
| softwear, etc, etc, nothing seems to work.
| A troubleshooting suggestion is to try and print using >All
| Programmes>Accessories>Notepad, type a message, > file >print. This worked
| and the page was printed, so there is an established connection between the
| computer and printer. However, if I try to print anything from a file, etc
| or try to print a test page from the HP psc1100 series tool box, I keep
| getting the 'System Error. The document cannot be printed due to a system
| error' message. Can anyone give me advice on how to fix this?
|
| The other problem I seem to be having is that I cannot seem
| to be able to download the HP diagnostics plugin. Any advice on how I can get
| it to download?
 
Sorry, call me disolutioned, but chatting to an HP Online "Technician"(???)
was a total waste of my time and money -calls costs 60p per minute and they
don't half take their time! I was under the illusion that I was actually
going to speak to a TECHNICIAN not someone who is reading from the same
troubleshooting pages that I found for myself for free. Also I was promised
call-backs on three seperate occasions. Twice I had to get back in touch
myself - more wasted time and money, and I am still waiting for the third
callback.
 
Sorry, call me disolutioned, but chatting to an HP Online "Technician"(???)
was a total waste of my time and money -calls costs 60p per minute and they
don't half take their time! I was under the illusion that I was actually
going to speak to a TECHNICIAN not someone who is reading from the same
troubleshooting pages that I found for myself for free. Also I was promised
call-backs on three seperate occasions. Twice I had to get back in touch
myself - more wasted time and money, and I am still waiting for the third
callback.

S.Sengupta said:
Contact HP Support.
http://welcome.hp.com/country/us/en/support.html

regards,
S.Sengupta[MS-MVP]
Started getting 'System Error' message when I try to print. Have tried all
troubleshooting suggestions such as uninstalling then reinstalling
softwear, etc, etc, nothing seems to work.
A troubleshooting suggestion is to try and print using >All
Programmes>Accessories>Notepad, type a message, > file >print. This worked
and the page was printed, so there is an established connection between the
computer and printer. However, if I try to print anything from a file, etc
or try to print a test page from the HP psc1100 series tool box, I keep
getting the 'System Error. The document cannot be printed due to a system
error' message. Can anyone give me advice on how to fix this?

The other problem I seem to be having is that I cannot seem
to be able to download the HP diagnostics plugin. Any advice on how I can get
it to download?
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