HP psc 1210 all-in-one prints black as red

K

Kleine Aap

Hello all,

My HP psc 1210 all-in-one inkjet printer has developed a curious problem:
when performing a color print it prints black as red. The result is that
all my prints are very reddish :-(

If I perform a black and white print the color black (and the gray scales)
are printed normally.

I am using (Gentoo) Linux with cups and hplip. Also installed are foomatic
and fax4cups. An overview of the installed Gentoo packages is given below:

[I--] [ ] net-print/cups-1.2.6 (0)
[I--] [ ] net-print/fax4cups-1.24 (0)
[I--] [ ] net-print/hplip-0.9.7-r3 (0)
[I--] [ ] net-print/foomatic-db-20060720 (0)
[I--] [ ] net-print/foomatic-db-engine-3.0.20060720 (0)
[I--] [ ] net-print/foomatic-db-ppds-20060720 (0)
[I--] [ ] net-print/foomatic-filters-3.0.20060720 (0)
[I--] [ ] net-print/foomatic-filters-ppds-20060720 (0)


The backend hplip program (/usr/lib/cups/backend/hp) output:

direct hp:/usb/psc_1200_series?serial=HU33IBP27R5H "HP
psc_1200_series" "hp:/usb/psc_1200_series?serial=HU33IBP27R5H"


And the /proc/version of my Linux configuration:

Linux version 2.6.18-gentoo-r2 (root@vapulo) (gcc version 4.1.1 (Gentoo
4.1.1)) #1 SMP Mon Nov 13 23:59:54 CET 2006


Any ideas anyone? I have removed and reinstalled all the above packages
(except fax4cups, which I believe is unrelated to printer issues).

Also I have unconfigured and reconfigured my printers under cups (using the
localhost:631 web browser interface, but with no success...

If I run Microsoft XP under VMWare Player - which accesses the printer
directly - then black is printed as black, so the problem is very likely to
be Linux configuration related.

I have no idea where the problem lies...
 
K

Kleine Aap

Kleine said:
My HP psc 1210 all-in-one inkjet printer has developed a curious problem:
when performing a color print it prints black as red. The result is that
all my prints are very reddish :-(

Have since found this bug report on the Internet:

https://launchpad.net/products/hplip/+bug/23099/+viewstatus

and am now installing newer versions (~x86 masked) Gentoo packages for
ghostscript and hplip, which I hope is going to help solve the problem.
 
K

Kleine Aap

Kleine said:
and am now installing newer versions (~x86 masked) Gentoo packages for
ghostscript and hplip, which I hope is going to help solve the problem.

Damn... No difference :-(

[I--] [ ] app-text/ghostscript-gpl-8.54 (0)
[I--] [ ] virtual/ghostscript-0 (0)
[I--] [ ~] net-print/hplip-1.6.10 (0)
 
K

Kleine Aap

Kleine said:
Hello all,

My HP psc 1210 all-in-one inkjet printer has developed a curious problem:
when performing a color print it prints black as red. The result is that
all my prints are very reddish :-(

Found the problem! :)

In the cups web-interface, under Set Printer Options I found an option to
explicitly set 'Resolution, Quality, Ink Type, Media Type'. This is
normally set to 'Controlled by Printout Mode', which with my psc 1210
all-in-one printer results in the reddish prints.

If I set the above option to e.g. '300 dpi, Draft, Color, Black + Color
Cartr.' the printer prints normally.

:)
If I perform a black and white print the color black (and the gray scales)
are printed normally.

I am using (Gentoo) Linux with cups and hplip. Also installed are foomatic
and fax4cups. An overview of the installed Gentoo packages is given below:

[I--] [ ] net-print/cups-1.2.6 (0)
[I--] [ ] net-print/fax4cups-1.24 (0)
[I--] [ ] net-print/hplip-0.9.7-r3 (0)
[I--] [ ] net-print/foomatic-db-20060720 (0)
[I--] [ ] net-print/foomatic-db-engine-3.0.20060720 (0)
[I--] [ ] net-print/foomatic-db-ppds-20060720 (0)
[I--] [ ] net-print/foomatic-filters-3.0.20060720 (0)
[I--] [ ] net-print/foomatic-filters-ppds-20060720 (0)


The backend hplip program (/usr/lib/cups/backend/hp) output:

direct hp:/usb/psc_1200_series?serial=HU33IBP27R5H "HP
psc_1200_series" "hp:/usb/psc_1200_series?serial=HU33IBP27R5H"


And the /proc/version of my Linux configuration:

Linux version 2.6.18-gentoo-r2 (root@vapulo) (gcc version 4.1.1 (Gentoo
4.1.1)) #1 SMP Mon Nov 13 23:59:54 CET 2006


Any ideas anyone? I have removed and reinstalled all the above packages
(except fax4cups, which I believe is unrelated to printer issues).

Also I have unconfigured and reconfigured my printers under cups (using
the localhost:631 web browser interface, but with no success...

If I run Microsoft XP under VMWare Player - which accesses the printer
directly - then black is printed as black, so the problem is very likely
to be Linux configuration related.

I have no idea where the problem lies...
 
K

Kleine Aap

Kleine said:
Found the problem! :)

Spoke too soon!
In the cups web-interface, under Set Printer Options I found an option to
explicitly set 'Resolution, Quality, Ink Type, Media Type'. This is
normally set to 'Controlled by Printout Mode', which with my psc 1210
all-in-one printer results in the reddish prints.

If I set the above option to e.g. '300 dpi, Draft, Color, Black + Color
Cartr.' the printer prints normally.

It's only a partial solution: I now have perfect black and white on my
prints, but the grays are still reddish :-(

Any thoughts anyone? I suspect the problem is the KRGB support that is
required for my HP psc 1210 all-in-one printer and that is somehow broken.
But that is just my theory...
 
B

Bob Headrick

Kleine Aap said:
Hello all,

My HP psc 1210 all-in-one inkjet printer has developed a curious
problem:
when performing a color print it prints black as red. The result is
that
all my prints are very reddish :-(

Are you sure the color cartridge is OK? This sounds like the result you
would get with a cartridge that is missing cyan. Does a color copy give
correct colors? HAve you tried running an internal self test?

Regards,
Bob Headrick, MS MVP Printing/Imaging
 
K

Kleine Aap

Bob said:
Are you sure the color cartridge is OK? This sounds like the result you
would get with a cartridge that is missing cyan. Does a color copy give
correct colors? HAve you tried running an internal self test?

Thanks! I rechecked the cartridge and found that the first self test went
okay, but the second already had a partial cyan block printed out and when
I tried a third the cyan block was completely gone.

Leaving the printer for a while and then retrying the self test produced a
normal block of cyan. I have returned the somehow defect cartridge - it was
a refilled one - and got a new one. All is okay now :)

Having just switched OS (from SuSe to Gentoo) and never having encountered a
bad cartridge I gues I haved looked too much from the driver and OS
perspective...
 

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