HP Photosmart C5280 Printer - Scanner - Copier

[Guest]

I recently purchased this printer. However, after installing, uninstalling,
reinstalling, communicating with HP I cannot scan to my desktop. Does anyone
have a fix for this?

 

[Cari \(MS-MVP\)]

I presume you have the latest drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=3204464&lang=en

It's always a good idea to read the printer manual, but HP have a quick
article on how to scan:
http://h10025.www1.hp.com/ewfrf/wc/...&cc=us&dlc=en&product=3204464&os=2093&lang=en

 

[Guest]

I have a similar problem with both the HP Officejet Pro L7680 and Officejet
Pro L 7780. HP tells me that all of their drivers are built upon the same
foundation, so I imagine our problems are related. They also insist that my
problem is unique!

 

[Malke]

I have a similar problem with both the HP Officejet Pro L7680 and Officejet
Pro L 7780. HP tells me that all of their drivers are built upon the same
foundation, so I imagine our problems are related. They also insist that my
problem is unique!

You've posted in various places, to a thread of your own and to other
people's threads, and I need to tell you that probably your problem *is*
unique. I've installed quite a few HP printers of various kinds on
clients' machines and have had zero difficulties. These printers have
been network printers and local printers and various models. So for you
to say that all HP printers are bad as you've done is simply wrong. Yes,
you couldn't make your printers work. No, I have no idea why. And now
that you've gotten rid of the printers there is no point in
troubleshooting them. You don't have them any more so you can't do
anything we might suggest and there is no way to know why you were
unable to get them working.


Malke

 

[Guest]

Your problem is not unique!! I have a Lexmark 8350 All-in-One and I have the
same problems. Lexmark has sent me all the possible drivers and Vista still
won't recognize that my scanner or fax even exists!!!!

 

[Guest]

I've tried all of your suggestions. I'm still getting the error message
"hpqscnvw has stopped working".

 

[Cari \(MS-MVP\)]

Well that's not a unique error and a quick google suggests HP are well aware
of this since there are several entries in their own forums.
http://forums1.itrc.hp.com/service/...25399&admit=-682735245+1191452466536+28353475

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1150604

See if either of those help.