HP Photosmart 7150

[Andy]

I recently bought a HP photosmart 7150 printer and it is behaving
really strangely. According to the instructions, to install the print
cartridges I need to turn on the printer and then open the top to make
the cartridge holder slide out to the middle for easy installation.
When I turn it on all three LEDs are flashing like crazy and nothing
happens when I lift up the top.

I thought that maybe the HP toolbox would let me install the
cartridges but it says it has problems communicating with the printer
when I click on estimated ink levels or any of the services (align
etc).

My computer also had a lot of trouble recognising it during
installation (I have Windows XP SP1 and installed the 4241 drivers
from the site).

I have tried unplugging it for a minute as told in the installation
guide and then turning the printer back on but the LEDs are still
flashing and it doesn't do anything else, although I can use the power
button to turn it on and off.

Any help would be much appreciated.

Thanks


Andy

 

[Steve B]

Try it with the USB or parallel cable out. It shouldn't need any XP comms to do
this.

 

[Andy]

I've tried that already. It doesn't make any difference if the USB
cable is plugged in or not. I left it unplugged overnight last night
and still no joy.

Try it with the USB or parallel cable out. It shouldn't need any XP comms to do
this.

*SNIP*