HP Officejet 710

G

Guest

Just upgraded to Windows XP. Now my Officejet 710 will not fax. Just shows disconnected. Updated drivers, did not help. Can anyone help with my problem?
 
C

Cari \(MS-MVP\)

The problem has probably arisen because the OfficeJet was kept connected to
the PC during the upgrade and the drivers have become corrupted.

Do a complete uninstall and reinstall as per:

http://www.coribright.com/Windows/Article One.htm

Use Updated drivers from HP for the reinstall and install them BEFORE
reconnecting the printer. The software will tell you when to connect the
printer. If it is a LPT (parallel) connection, ensure that the LPT port is
set to EPP in the BIOS.

Cari
www.coribright.com
 

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