HP Officejet 5610

  • Thread starter Thread starter josh
  • Start date Start date
J

josh

I received an email from my boss this morning telling me he had been
working on a printing issue for a while and not able to figure it out.
He gave me the info on what he is trying to do:

User has a HP Officejet 5610 at home. They connect to a server using
RDP session and need to print to their 5610,

but the 5610 print driver isn't supported on Windows 2003. We've
installed Redirector on the server and pointed the

5600 series to a 990c and a 550c. It looks like it's printing (we see
it go from server queue to local queue), but nothing prints.

It just disappears from the local queue.



Thanks!



Any ideas would be nice...

Thanks in Advance,

Josh
 
I seem to remember that Server 2003 is based on the same win kernel as
Vista/longhorn. (6.0.xxx)
What about Vista drivers?
Has he tried installing the drivers for Windows XP (or Windows x64 if he's
using the 64 bit version of Windows 2003 Server)?http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&l
c...

--
Cari (MS-MVP) Printing & Imagingwww.coribright.com/windows












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I showed him your response and he said Yes he did try that and it said
that it isn't support by 2003
 
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