HP LaserJet4 paper jam


J

jch

My HP LaserJet4 is jamming at what seems to be an unusual spot:
shortly after the paper is taken up. It's before the fuser assembly
and way before the output assembly.

If you open the top and look in (no need to pull the toner) therer is
a small roller on the left side. Paper is stopping just short of that
roller and there seems to be reisistance on that side. Have replaced
the toner, cleaned the machine and sent heavier paper through hoping
there is just a small scrap that is causing the problem. No probelm
if paper is manually fed, only when coming from the main paper tray.

Suggestions welcome.
 
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B

Bob Eager

If you open the top and look in (no need to pull the toner) therer is
a small roller on the left side. Paper is stopping just short of that
roller and there seems to be reisistance on that side. Have replaced
the toner, cleaned the machine and sent heavier paper through hoping
there is just a small scrap that is causing the problem. No probelm
if paper is manually fed, only when coming from the main paper tray.

Main tray feed roller is probably old. It's a user serviceable part,
cheap and easily replaced in a few seconds.
 
S

Sam Smith

Where do I buy the roller?


Bob Eager said:
Main tray feed roller is probably old. It's a user serviceable part,
cheap and easily replaced in a few seconds.

--
Bob Eager
rde at tavi.co.uk
PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3,
P70...
 
S

Sam Smith

Hi,

Sorry I forgot to mention my locale. I'm in southern California.

Regards...
 
B

Bob Eager

Sorry I forgot to mention my locale. I'm in southern California.

Thought you might be West Coast, from the timestamp...but it's not
always a good guide.

In that case, try these two:
 
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J

John Beardmore

Bob Eager said:
First state your country....but then those who assume everyone will know
are in the USA !!! :)

Others will know better than I....I could tell you if you were in the
UK.

Out of interest, where in the UK ?


Cheers, J/.
 
D

Dewaine Chan

Try Laser Pros International out of Wisconsin:

888-558-5277, ext 122.

I get all my HP laser printer parts from them. Great price and people to deal
with. If you need instruction to do the repair, you can't beat the
www.fixyourownprinter.com deal because they have develop great instruction for
non-tech to do the repair. The instruction is what makes a bit more expensive
but believe me, it is definitely worth the extra if you have never done it
before. You maybe able to save $20 on part but you will be screaming bloody
murder what you can't take $^&^&*%$%$&* apart tp do it right.

My two cents.


Dewaine
RTP, NC
 
B

Bob Eager

I get all my HP laser printer parts from them. Great price and people to deal
with. If you need instruction to do the repair, you can't beat the
www.fixyourownprinter.com deal because they have develop great instruction for
non-tech to do the repair. The instruction is what makes a bit more expensive
but believe me, it is definitely worth the extra if you have never done it
before. You maybe able to save $20 on part but you will be screaming bloody
murder what you can't take $^&^&*%$%$&* apart tp do it right.

In general, I would agree (except that I have the service manual!).

In this particular case, the original poster needed a part which is one
of the user-replaceable ones. I forget if it was the pickup roller (turn
printer on side, remove tray, pinch end of axle and remove) or the
transfer roller (use hook on cleaning brush to pull out) but in both
cases the instructions are in the user manual.
 
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G

Gordon

I was the original poster. Where do I find a user manual for my 4Plus?
There about $70-90 USD. Parts Now, 1-800-886-6688, has them there the
ones I use great service and tech support, but a mim order of $50.
Also www.printerworks.com has them. Many other places have them.
There are fee based services on the web where the manual can be
downloaded in PDF format. I've heared that HP has the manuals on CD
in PDF format.

Gordon
 
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B

Bob Eager

I was the original poster. Where do I find a user manual for my 4Plus?

They cost a fortune.

Directions for fitting the roller are trivial; email me for help.

Also, the online 'travel guide', which is a good summary, used to be
available on the HP website but may not be now. Email me for a copy.
 

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